Easy to use!
Kintsugi Sales Tax Automation
Review summary
35 reviews on the listingLast 30 days
5 new reviews
▲ 0.1 vs. all-time
Recent reviews
20 most recentKintsugi and the team there have been great to work with for the past year, from our launch. They are constantly updating the app, and the team is extremely responsive to any inquiry, bug/issue, etc. The app does excellent for managing sales tax operations and the team fills in any cracks for local regulatory shifts, bumps around registration and more. The billing is simple, straightforward and scalable. They have made the sales tax registration, tracking and filing a breeze.
Whenever you need them they are there! Very helpful team
Kelcies LLC has been using Kintsugi for about 12 months, and it has proven to be an excellent choice. The integration with my Shopify stores was straightforward, and the service runs automatically, monitoring nexus requirements in each state and identifying how much sales tax to charge and when to pay it. The support has also been fantastic. I highly recommend this service to any company, especially small businesses juggling multiple tasks that need sales tax management. Kintsugi has been a great solution for us!
Excellent service, working with the Kintsugi has been great! Top notch customer service, fast and very reliable. Bravo!
Awesome real time dashboard that shows where we have existing and upcoming thresholds. Also organizes all existing and historical filings in one place for convenient visibility for our accounting team. The service is what separates them. They've gone above and beyond anytime anything has come up. Would recommend 15 times out of 10. Thanks
Working with Kintsugi has been fantastic! We previously tracked sales tax with Excel and filed manually, which was time-consuming and uncertain. Kintsugi automated our filings, improved compliance, and ensured accurate payments. They verified we had the correct license types in all states, integrated Shopify and Amazon stores, and supported manual ERP data imports. Their responsive and knowledgeable support has made our sales tax process efficient and reliable, providing significant peace of mind.
Very good and easy setup. It is great to see when Nexus is due.
Just switched over and super happy with the experience so far! Totally automated, great customer service, and huge cost savings vs our last provider!
Hands-on, communicative, and genuinely on top of US sales tax. I moved to Kintsugi after a frustrating experience with another sales tax provider that went unresponsive right when I needed support. From the very first call, Kintsugi really impressed me — and months in, they've been exceptional: very hands-on, with lots of communication, which is exactly what you want when you're dealing with something as complex as US sales tax (different rules and filing periods in every state). I run a small international e-commerce brand, so having a team that actually responds and keeps me across my registrations and filings has taken a huge weight off. Happy to recommend them to other store owners.
I would give 10 stars if I could. This is the true end to end sales tax solution you are looking for. They take care of everything and you just get to focus on other parts of your business. Their customer service is great too. 100% recommend.
Very easy onboarding and solved what we needed. Thanks!
The Kintsugi team adds a personal touch to sales tax reporting. They are always easy to reach and go the extra mile to ensure they are always providing a white glove service. Would highly recommend them for anyone looking to simplify sales tax reporting.
awesome and easy to use. great product!
Absolutely loving this tool! I was so nervous to start pushing more sales to my website from social media because of the sales tax portion and Kintsugi takes that anxiety completely away. I know I am covered where I need to be and the app is very user friendly and cost effective!
After being completely overwhelmed at all the notifications we received about tax due in different states, I decided that we need help in this area and fast. I cannot say enough wonderful things about the customer service and ease of this process. They took my overwhelmed feelings about tax away and made the process easy. They are quick to respond and I can now focus on my business vs what tax I have due in certain states. I’m incredibly thankful I found them. My accountant actually researched and found them for me. I’m finally set free from wondering what’s due and who needs our tax money. This app is a life saver.
10/10 must have app. We are finally able to focus on the business and not spend hours fixing tax issues.
Easy onboarding, great customer service and accurate filing.
Kintsugi has been saving my life! It automates sales tax and filings and it saves a lot of my time. The support team is amazing. Highly recommend.