Their DNS panel could be improved to be more specific. The support has been helping me out to get the app functional and they've done a great job to get everything up.
Kindly: Payment Reminder Pro
Review summary
31 reviews on the listingLast 30 days
4 new reviews
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Recent reviews
20 most recentReally helpfull with everything! I was surpresed because it really works with my costumers! Thank you very much
We are using this app since some months and are very happy. It reduces manual work and timespend massively. Moreover customer support is very fast and helpful and you can feel that they are developing the app constantly.
Although the app functionality was a little confusing to me, customer service was excellent. Herbert responded promptly to my questions and even created a custom template for my reminder emails.
I just started using it but compared to other apps it is very flexible and parameterizable so I find it exceptional for its intended purpose
Very helpful app. Was able to recover multiple sales with 5 minutes of work. Also, the support is fantastic. Raphael has gone above and beyond in helping me through the process.
The boss of this company is amazing. Very helpful in many ways and very quick to respond as well. He even had a personal meeting for optimizing the store after a year of use. I will keep on using this app for my business!
I really love this app its a big time saver
We run multiple Shopify stores and take a lot of bank transfer and invoice orders, so chasing unpaid ones used to eat real time every week. Kindly handles that completely on autopilot now. You can build multi-step reminder schedules based on the due date, order receipt date, or invoice sent date, which means the timing actually matches how our payment terms work instead of forcing everything into one rigid flow. shopify The flexibility is the standout. We set up separate reminder schedules per payment method and per order tag, so invoice customers and COD customers get treated differently. Unpaid orders auto-cancel after a set number of days, which frees up inventory without us touching anything, and the analytics dashboard shows recovered revenue, success rate, and deliverability so we can actually see what the app is bringing in. shopify + 2 Setup was quick, the email templates are easy to brand, and support has been responsive every time we had a question. If you deal with unpaid or draft orders, this pays for itself fast. Highly recommended.
Awesome app to automatically send invoices from Shopify POS app when marking orders as unpaid.
Kindly funktioniert wunderbar und hat zu einer enormen Arbeitserleichterung geführt. Der Kundenservice ist spitze!
Herbert is a G for fixing my issues with him. Give that man a raise. I told him about my issue and he gave me a few things to try. When that didn't work he got with his team and they released a patch for the software which fixed my issue. Great customer support.
Great app that has helped. Customer Service is fantastic and always willing to help.
This app has helped so much with managing payments for my small business. Support is very quick to respond as well.
Super App und super Kundendienst! Vielen Dank Raphael und Herbert für ihre Hilfe. Great support service
Great! We have used a few draft order apps before, but this has so far been the most robust and detailed and easy to use. Plus they have support on tap. Hopefully we can continue to work together!
This app is super useful especially if you send out draft order invoices. We were able to set up 3 custom reminders to go out to increase the chances of a customer actually completing their draft order if they don't do it right away (which often happens) thanks for this app and its features!!
Excellent solution for companies that use draft baskets to send suggested orders to customers. Great customer support from Herbert.
Parfait merci! Evite d'envoyer des emails manuellement, ca permet de gagner du temps et de récupérer de l'argent
Super App und super Kundendienst! Raphael hat sich abends Zeit genommen und alles perfekt eingerichtet :)