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Currently live on the App StoreName
Kernvel SupportIQ
Subtitle
SupportIQ answers your customers, tracks their orders, issues
Introduction
SupportIQ answers your customers, tracks their orders, issues refunds, cancels and edits orders, etc
Details
The AI support agent that actually does the work. SupportIQ answers your customers, tracks their orders, issues refunds, cancels and edits orders, and applies discounts- grounded in your store's own policies and orders, with every action shown in a clear audit trail. Start in suggest mode, graduate to fully autonomous when you trust it. Works on your storefront and your support inbox
Pricing
7 plansfreeFree
- 50 AI resolutions per month
- Grounded answers from your store's real
- Suggested replies
- Storefront chat widget
- 25 knowledge articles
- Full action audit trail
monthly$19/mo
14-day free trial- 250 AI resolutions per month
- Autonomous actions turn on (guarded)
- Issues refunds up to $50 on its own
- Brand-voice escalation drafts
- Smart escalation to a human
- Storefront AI chat + unified inbox
- 100 knowledge articles
- 24-hour email support
monthly$49/mo
14-day free trial- 1,000 AI resolutions per month
- Issues refunds up to $150 on its own
- Voice-of-Customer insights
- Proactive WISMO Inbox drafts
- Multilingual replies
- Storefront AI chat + unified inbox
- 500 knowledge articles
- Dedicated Support
monthly$149/mo
14-day free trial- 5,000 AI resolutions per month
- Issues refunds up to $500 on its own
- Cross-shop benchmarks (anonymized)
- Higher autonomy caps
- Priority processing
- 2,000 knowledge articles
- Dedicated Support
yearly$190/yr
14-day free trial- 250 AI resolutions per month
- Autonomous actions turn on (guarded)
- Issues refunds up to $50 on its own
- Brand-voice escalation drafts
- Smart escalation to a human
- Storefront AI chat + unified inbox
- 100 knowledge articles
- 24-hour email support
yearly$490/yr
14-day free trial- 1,000 AI resolutions per month
- Issues refunds up to $150 on its own
- Voice-of-Customer insights
- Proactive WISMO Inbox drafts
- Multilingual replies
- Storefront AI chat + unified inbox
- 500 knowledge articles
- Dedicated Support
yearly$1490/yr
14-day free trial- 5,000 AI resolutions per month
- Issues refunds up to $500 on its own
- Cross-shop benchmarks (anonymized)
- Higher autonomy caps
- Priority processing
- 2,000 knowledge articles
- Dedicated Support
Media
5 assets
Developer
Kernvel Labs5.0 ★ across all apps13 apps published
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