the staff at kangaroo were very helpful from onboarding to a few years later whenever we have questions or need help setting up anything in the back end. Always friendly and quick to reply/implement a solution.
Kangaroo: Loyalty and Rewards
Review summary
58 reviews on the listingLast 30 days
4 new reviews
▲ 0.1 vs. all-time
Recent reviews
20 most recentGood customer service & very professional. A must-have application!
great support and helped me a lot to reach my goals on my website!
Kangaroo Loyalty has been a valuable addition to our business. The platform is user-friendly, flexible, and highly customizable, helping us improve customer engagement through effective rewards and loyalty campaigns. The support team is responsive, professional, and always available to provide guidance whenever needed. Overall, it has been a smooth and positive experience, and I would highly recommend Kangaroo to any business looking to build stronger, long-term customer relationships.
Kangaroo has been an excellent addition to our Shopify store. The app is intuitive, flexible, and straightforward to customize around our brand and customer base. Its integration with our POS system has been especially valuable, allowing us to offer a consistent loyalty experience whether customers shop online or in-store. Highly recommended for businesses looking to create a seamless rewards experience across both online and in-store shopping.
Easy to install, with step by step help from real people. Our POS customers love the loyalty scheme and leave their own 5* reviews quoting the scheme. From a business user perspective, the help desk is probably the best I've ever come across. Actual real people are on the other side of the chat and genuinely understand and are able to help with any problems. We exchanged our card loyalty scheme for a digital one, the price is pretty much on par with our card costs, but the digital version provides so much more....linking our physical store customers with our online store is a functionality we would never have gained from our card system.
Convenient and easy to work around with the apps setting. Also great support from Kangaroo team, Mario Tahan.
Excellent app with amazing support.
Amazing team! Always ready and responsive to get the job done.
Excellent service à la clientèle. Nous avons fait confiance à Kangaroo est pour le moment nous le regrettons pas.
Very patient! Great team!
Our experience with Kangaroo has been very positive. From the initial onboarding to ongoing support, the team has made the implementation of our rewards program seamless. Their guidance has been clear and helpful, ensuring we were set up for success from the start. A special thank you to Mario, whose support has been especially valuable throughout the process. We appreciate Kangaroo’s commitment to making this transition smooth and their continued responsiveness as we navigate our new program.
It is always a pleasure working with their amazing team!
Great support, adaptable to our business.
Great loyalty system with super responsive and helpful support team to help with any issues.
We had a great experience working with Charbel on our loyalty program. He was very helpful, knowledgeable, and always quick to respond to our questions. Thanks to his support, we were able to set up everything smoothly.
The team is helpful, shoutout to Mario for always being punctual and ready to assist us at any time of the day.
Best loyalty program ! over 15k products, and it works automatically without any interruptions. If there's an issue, maybe 3-4 in 9 years, they are corrected in such a timely manner that it impresses.
Very patient and professional!