SASO

Jotform AI Chatbot ‑ Live Chat

by Jotform Inc.✓ Built for ShopifyHelpdesk · #16 in category
Tracking since Dec 3, 2025

Review summary

36 reviews on the listing
4.1★
5 ★
2569%
4 ★
38%
3 ★
13%
2 ★
00%
1 ★
719%

Last 30 days

4.2★

35 new reviews

▲ 0.1 vs. all-time

Recent reviews

20 most recent
★★★★★Cocoon & Bloom Co.United States · Oct 15, 2026

★★★★★Buydominicaonline.comUnited States · Oct 14, 2026

Fantastic. Money well spent.

★★★★★dontworrybeautyLithuania · Oct 8, 2026

★★★★★FARMISTOREFrance · Oct 6, 2026

The chatbot was very easy to use and customize. It come up with default configuration that help up deploy the chatbot quickly

★★★★★The BeautreeUnited Kingdom · Oct 6, 2026

It was very easy to setup, it is user friendly and is a very responsive AI agent.

★★★★★Vibe HomeUnited Kingdom · Oct 6, 2026

excellent app, great ai chat features

★★★★★GoutandYou.comCanada · Oct 6, 2026

I love Jotform, so far so good!! I have lots of content on my website and visitors ask questions and it provides smart comprehensive answers leaving them happy and saying "thank you"! It also does a great job answering all queries related to customer orders on my Shopify store and that leaves me with more time to do other stuff! Essential tool for any online business.

★★★★★Die StadtgärtnerGermany · Oct 6, 2026

Really easy to set up, easy to train and very helpful to our customers. Definitely 5 Stars!

★★★★★Plastic Solutions (Aldridge) LtdUnited Kingdom · Oct 6, 2026

Brilliant app and top-notch support, couldn’t be happier Can’t fault the Jotform App or the team behind it - absolutely spot on. It was incredibly easy to integrate with Shopify, and everything worked seamlessly right from the start. Training the AI bot is refreshingly straightforward. No faffing about with complicated flows or hours of setup like some others, it just works. The interface is clean, intuitive, and genuinely user-friendly. A proper plug-and-play solution for anyone looking to add AI to their store. A full 5-star experience, great app, great people. Highly recommended.

★★★★★Cyclone PodsUnited States · Oct 6, 2026

Did not work at all, the UI just totally hung in the app and I could not even get it to work. Bad times

★★★★★American Tile DepotUnited States · Oct 6, 2026

I had some trouble upgrading my plan through Shopify since the discount wasn’t applying. It took a bit longer than expected, but Jotform eventually fixed the problem and honored the discount. Thank you for making it right — everything is working well now.

★★★★★RM OutpostUnited States · Oct 6, 2026

So far, this app has been a huge time saver. It provides accurate and useful information to our customers. Lots of options to customize the responses but pretty good out the gate.

★★★★★The Disciple DailyUnited States · Oct 6, 2026

Super customizable. Best app Ive used so far, period

★★★★★ZyuSingapore · Oct 6, 2026

Seamless Integration

★★★★★Ai-TechWorldUnited States · Oct 6, 2026

★★★★★AIL StagingIsle of Man · Oct 6, 2026

★★★★★3dsolisTürkiye · Oct 6, 2026

★★★★★EZ ElementsCanada · Oct 6, 2026

It's an amazing app

★★★★★Sofa CoversPakistan · Oct 6, 2026

perfect for online business

★★★★★FBB Clothing CompanyUnited States · Oct 6, 2026

Review locations

Top countries by review count
United States
1438.9%
Canada
411.1%
United Kingdom
38.3%
Singapore
25.6%
Australia
25.6%
Poland
12.8%
New Zealand
12.8%
Lithuania
12.8%
Türkiye
12.8%
Iraq
12.8%