Intuitive Shipping

Chelsey was awesome to work with, very accommodating with all of our weird requests. The app is great with all of the customizable features, especially for perishable shipping.

An incredibly useful and well-made shipping tool to allow far more granular shipping rules than native Shopify allows. And top level support from the developer team, even adding a new feature within mere hours of raising a request!

This app is so helpful and we love the test feature when setting up new scenarios. Support is always incredibly kind and will walk you through the setup on new scenarios to make sure they are setup correctly. Overall, incredible program.

The support is the best I've seen for any app in Ecommerce.

We couldn’t be happier with Intuitive Shipping! The app has been incredibly helpful, but what has really impressed us is the amazing customer service and support behind it. A special shoutout to Paul for all of his help and support. Paul continues to be absolutely fantastic to work with—so patient, knowledgeable, incredibly helpful, and genuinely committed to making sure we have everything working properly. His follow up and checking in afterward to make sure everything is still working the way it should is so appreciated. That extra effort really says a lot about the commitment of the Intuitive team. As a small business, having someone who is there to help when you need it makes such a difference. Highly recommend Intuitive Shipping to any business looking for a great shipping solution backed by exceptional customer service. 5 stars for the app. And another 5 stars for customer service.

As owners of small companies, there is one aspect of business that elevates above all other factors, and that is the commitment of a company to go above and beyond. So, as a customer of Intuitive shipping i have the privilege to update my review to 5 stars based on the response we received late Sunday evening. Not only the CEO of the company reach out to us, but their support team quickly was able to steer us in the right direction with a disconnected app integration. We would recommend this company to any online retailer who feels it a priority to bill customers for only what shipping actually coasts and not a penny more. Thank you to the team at Intuitive Shipping

A little bit of a learning curve to become comfortable with the apps systems but once you use it, you realise how powerful this app is. You can set up shipping rules for almost any condition you can think of. Rules by tag, collection type etc But best of all their support is some of the best i have received from a Shopify app. Their responses were timely and Michael even included loom videos to help explain the solution to a challenge i was having. I was very impressed. I would recommend this app to anyone!

Tried this app a couple of years ago. Ran into an issue. Decided to try it again. Happy to see the app has been updated since I tried it last. It is now fantastic. Did an onboarding Zoom session to get the app set up. There are a lot of pieces to make it work properly – so I was grateful for the help. I like that it's pulling the rates directly from our Shipstation account. Lots to like about this app.

Difficult to get going but once up and running you're set! 10/10 service from Michael Janes, without his help I would not have been able to set my store up for delivery. Recommendation to the support team is to have more how-to-videos. Note: If you want to offer pick and delivery you need their sister app which is an added expense.

Great app and great customer support. I like the companies that always work on improving their services and meet their client's needs. Thank you!

Great software for even the most complex scenarios. While it was a bit complex to set up, Intuitive has amazing support and helps every step of the way. Quite unusual for most of the apps we use in this space, especially for the price. Using this software I'm able to give customers the best possible rates with minimal risk, thank you Intuitive!

Does what it suppose to. Although it might appear tricky to set up, the tech support is very helpful so not really an issue.

Excellent app with substantial options with very responsive and friendly support! Highly recommended to anyone that need detailed or custom shipping options. Only thing missing (which I doubt is the developers fault) would be an option to sync of Shopify shipping costs (i.e. percentage discounts from published rates).

Great support. App can be a little confusing in the wording at times, but 1-1 support is always there for complex issues. We have very complex shipping rules, so this has been hugely helpful for us.

This app offers truly unique functionality when it comes to shipping rules. Beautify designed all around. Support has been extremely helpful. We are thrilled to work with Intuitive Shipping. Thank you!

This is an excellent shipping automation app. We had some specific scenarios that we needed to build for our products and packaging and this app handled it easily. Paul from the Intuitive Shipping Team was an excellent help and took care of our hiccups promptly. Very impressed and looking forward to continuing to work with them long term!

If you are looking for something to deal with any type of Shipping setup, this is the app to go for. The other apps are good but IS really gives you the ability to build out any rule that you like, add markups, integrate with carriers and much more. The interface is friendly but also really powerful and I would advise making yourself familiar with how rules are built and really plan out the logic if you have a complex setup. IS can and will handle it as long as you set things up correctly. If you need assistance, the support is excellent - personally I have gotten myself in a few tangles and always gotten a solution back very quickly with clear instructions. Highly Recommended!

I'm using the app to set different packages based on product quantity and it is simply amazing. I had the first help to configure it properly and Michael Janes was just perfect. It's easy to use and I was insecure to do it by myself, so this help was what I needed. Their customer support is excellent!

Excellent App. It takes care of all our complicated shipping scenarios and conditions. Also, support is awesome, they helped us with the setup and all issues that we had always promptly.

This app has let us set up worldwide posting with several carriers, there are a lot of shipping scenarios available and it is easy to use. The support has been great too, any queries or questions resolved straight away. Great App and partner for our website.