Fast Simon AI Search & Filters
Review summary
355 reviews on the listingLast 30 days
35 new reviews
▼ 0.9 vs. all-time
Recent reviews
20 most recentInstant Search+ is hands down the best app we have installed on Shopify. It installed within minutes and everything just worked. When we had questions – their support was 10 out of 10. There should never be more than 3 clicks to get to a product on an eCommerce site and InstantSearch+ can help reduce it down to a single click.
excellent app very helpful to my website visitors update! because they have access to our sales numbers they want to charge over $500 a month otherwise they will discontinue the service. we are using mega search app now and it works just as good but 28 times cheaper
they don't let you know that trial has ended + they coruppted all the search results. i lost a lot of sales because this app decided to show my customers empty pages when my trial has ended ( before i installed the app my search was good) that's a very bad behaviour ,and the owner of this app probably seeing $$$$ as the only metric and don't care about the users
App embarrasses owners with a message that states your limit has reached ON THE MAIN WEBSITE, caused us to lose over 5 customers on the same day and 2 complaints!!!!!!! Never will install, free is not free it is an embarrassment
We used it and its good working no complains just to be fair. But going from 19 bucks per month to 149 for no reason ??? Even the customer support could'nt explain whats the added value behind that price pump... because there is just none .. Im sure there some plugins that have more fair prices in the marked its sad but we're out....
WOW! What an absolutely horrific 24 hours that was. First, the app immediately starts engaging on the site and you can't disable it. Great, right? Not if it causes 404 errors all over the site and current apps to fail. Then, you rush to uninstall it after it wrecks through your site like a bulldozer, and the after effects remain! 404 errors for search results, broken apps throughout the site. The only way to get it to start working.... to reinstall the app and waste 2 hours of your life on the phone with support. I've tried hundreds, literally hundreds, of apps on Shopify and never has one been worse than this.
Decided to try it with the free trial, our site went over the free trial searches and we decided not to move to the paid plan for analytics times not being long enough and search limits too low for the price. After uninstalling I could not resume back to our normal Shopify search. Sent out a couple emails to help me "uninstall" and they said we have to "reinstall" the app to uninstall the app. Since we used up the free trial the only way to reinstall is to pay $150 monthly fee for the app. It's caused a tremendous amount of loss on our site. Sadly very disappointed how corruptive it has been. A free trial app should NEVER put a Shopify customer in this circumstance.
It would have been 5 stars if the app can also create filters for shopify collections not just on the search results :)
Great product and always quick and accurate customer service. Ed has always been helpful and the product has evolved so much from the beginning.
Unlike any app developer I've ever worked with. 1. They speak english, 2. Surprisingly responsive customer service, and 3. The App itself rocks and made our site search unbelievably faster. - RTC
A great app, when it is working. They offer a lot of features which you will find very useful for your online store. The team respond to emails promptly. Thanks for your app!
This app didn't work initially and required a set up working with our website theme. The support suggested "contact your web developer or theme provider to further guide you on".
Looks terrible on the site and when you try to delete the app, it leaves code on the site so it breaks other apps.
The best search & filtering app there is, hands down. All the rest dont come close. Worth the money, no question
This app truly maximize conversion rate & AOV. This app does not a combination of simple search bar or filters, but providing best Shopping Experiences for our customers. The help center is so much helpful and fast. Anyone who tired of delaying services must use this app. Highly recommended.
Amazing Customer Support! I had an issue and the team at fast Simon fixed the issue straight away, they have been so quick and effecient
Really loved this app to begin with, but recently became disappointed in a few things that led me to cancel. Firstly, the sudden price increase - from $140/yr to $400/year?! - for the same level of features. Once it expired, the regular search functionality was disabled/broken on my website. I lost a lot of business over the weekend because no one could search my products. Their customer support responses were unfriendly/rude, unhelpful, and did not make me want to support this company any longer. I researched and found several other Shopify instant search apps for far less cost and/or free that do the exact same thing and even offer more features. Don't waste your money with this Search app.
Fast Simon has been a game changer for our business. Their excellent customer support and developer team were able to customize a sophisticated filtering and search function for our website. They were fast, efficient, smart and endlessly patient. We are now able to present an on-brand experience for our customers with the analytics to assess how our business is performing and the ability to manage our filters and search easily. Highly recommended!
The Fast Simon provided a great solution for high quality search results when using our website and mobile app.