Very positive experience with customer service, implementing a special request that we had to make the app even better. It is now possible to tag specific product variants, which is of great help when you feature a specific product that has different sizes and prices. Fast working, professional, helpful and committed to solving problems!
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Review summary
127 reviews on the listingLast 30 days
24 new reviews
▼ 0.4 vs. all-time
Recent reviews
20 most recentI wanted to setup and use this app but it does not work in Google Chrome. I work off of my companies computer and cannot download any 'extensions' or other browsers to bypass this.
Good communication and information for installing the app. Up and running in no time. I had a problem which was solved quickly.
Very fast and easy communication with the developers. The app works great, super easy to use and install. I like it a lot.
Great app, so far! I just started using it and it looks awesome on the site. The developers were very patient and helpful in getting it set up just right, both on the desktop and mobile. I'm hoping that it will increase sales as well.
Excellent service and communication, especially from Tattu Kachieva and Tim Khud. My Parallax theme had to be updated twice and the instagram feed broke as a result. Sure enough, they repaired everything within a day. I highly recommend Shop Instagram Feed & UGC!
This app has worked very well for us. The ability to convert view to sales with the Shop capabilities is terrific. And their support has been prompt and friendly.
This app does exactly what we need it to and there customer service is fast and very helpful. I recommend!
Support is great and fast to response! Instagram feed works great and has multiple custom options. Also it's easy to create custom instagram galleries using specific hashtags.
Great app & service form the team! Looking forward to utilising my online store with this app and the features it has.
Too many issues with this app. Customer service only replies when a negative review is left. Products do not load and their developer messed up by page by deleting all of our tags from 2019. Deleting app!!!. I do not recommend it.
Great and polite customer service that goes the extra mile with step by step screenshots on what to do! (: Just take note that they don't work on weekends so no one would replying to you until Monday!
We are using the app for a while now and we love it. The customer service is very responsive and helpful if we need any assistance! Highly recommend
This app can help you to achieve some cool stuff. We are using it to promote our paintings, especially to showcase combinaison as to help clients taking their decisions. We create an menu item with a link to the page and clients like the fact that can just click on the tag and buy..like on IG but without exiting the website. On an admin side, I like you can configure the app to auto publish everything or only tagged products. In our case, we only want to publish pictures of our IG that show 2 products or more together and it is very easy to manage. The support is also very efficient. They helped with he design of the page but also to tweak some text . The app is flexible and you can translate all text without paying any extra.
This application is extremely recommended ! exactly what I have looking for, the support team are very responsive and quickly for any issue. Absolutely amazing application to be honest!!! This is the best decision I have ever made with Shopify applications
We have been using this app on our website ilovetunics.com and very happy with how it's going. Customer Service is phenomenal! they have accommodated every single request of ours with a smile and promptly. The app works great and cross promotes insta = Two thumbs up from our side
This application is awesome! It is very intuitive, so it is easy to use. In addition, the feedback is very fast when you experience discomfort.
Really incredible app and superb support. I spoke to other apps that offered similar features for $500 a month!
I use this app on my storefront to feature an Instagram feed. There was an issue with displaying the feed to which I reached out for support. Alex was my point of contact & communicated with me right away, being able to get the developers to fix the issue. Great communication & support.
The team have been super helpful in making adjustments to the app for me and super quickly. Could not be more impressed!