SASO

AWIO Improved Contact Form

by AwioForm · #41 in category
Tracking since Dec 3, 2025

Review summary

62 reviews on the listing
4.7★
5 ★
5284%
4 ★
58%
3 ★
23%
2 ★
00%
1 ★
35%

Last 30 days

3.3★

3 new reviews

▼ 1.3 vs. all-time

Recent reviews

20 most recent
★★★★★SeedlesUnited States · Oct 6, 2026

Integrates quickly. Thank you for answering our review. I've updated to 5 stars to reflect the ability to edit the subject lines by changing the name of the forms.

★★★★★Nemanja NikolicUnited Kingdom · Oct 6, 2026

It doesn't work and it doesn't integrate well with Mailchimp. Customer support very poor! The guy is rude... Don't waste your time and money. ## EDIT AFTER DAN'S RESPONSE ## Hi Dan, That's simply not true. Indeed I responded 'Thanks, Awsome' but that was response on your first email. After that, I checked if the Mailchimp integration works and it didn't work on my side. I asked my friends in different countries to subscribe to my newsletter and that failed too. Your app didn't sync with my MailChimp account. I wrote to you again about the problem and I got this response: ' I have already confirmed that everything is working on your website. I have attached a screenshot for you. You do not need to send me any screenshots, I cannot do anything beyond what I've already done in verifying that everything works as intended.' I didn't respond to this message at all. One star is well earned for your lack of patience in dealing with customers. If you charge $12/Month one would expect that basic problems could be solved? I wish you all the best.

★★★★★Urban Gears UnlimitedCanada · Oct 6, 2026

We used you app to collect names and hopefully chat. It would be nice to get back to them via the "same channel"** to respond to enquiries. N.B. **Contact Form

★★★★★Toasted Coffee RoastersNew Zealand · Sep 15, 2026

AWIO has been a really great contact form for our website for many years. Highly reccomend it as an app for customer contact emails.

★★★★★XenoteesUnited States · Sep 4, 2026

Great tool- a lot of customers contact me this way.

★★★★★Military & Outdoor LtdUnited Kingdom · Sep 4, 2026

Perfect! its set up in seconds with button design options to suit most layouts, sits on the bottom of each page nicely giving added customer confidence and guess what its free!!!!

★★★★★Air Plant DécorAustralia · Sep 4, 2026

This is exactly what I wanted and fantastic support! Thanks!

★★★★★Bow Tie ExpressionsUnited States · Sep 4, 2026

Great app! Easy to set up and works great!

★★★★★CabootiesUnited States · Sep 4, 2026

Simple app, easy to use. It makes it easy for my customers to get in touch with me. I have had no issues so far.

★★★★★Crown Chakra WoodworkingUnited States · Sep 4, 2026

Unbelievably easy to set up, and works perfectly. My only complaint is that there aren't more colors to choose from. For example there's only one red that you can make the button and you can't make it lighter or darker. I had to go with grey because every other color was a little off.

★★★★★MainlandfNew Zealand · Sep 4, 2026

Super simple, super useful. Love that you get information about where your customer was browsing before making contact - it makes life so much easier as customers aren't always the best at giving detail when making contact. Great that it stores messages in Shopify as well, so even if your email is playing up you can still get access. Would definitely recommend and will use again in future stores.

★★★★★Helenskinz Online NzNew Zealand · Sep 4, 2026

Check out my Contact Button (click our shop name above) I have a nice blue button that is always there, bottom left of screen. This is a must have app, no brainer! Get it, it rocks!!

★★★★★Steri StudioCanada · Sep 4, 2026

This app was actually recommended to me by Shopify Guru when I called in asking for some help setting up a direct message in my Contact Us page. Was quick to set up display and really easy to embed into our existing page. Thanks!

★★★★★Advantagesupplements ComUnited States · Sep 4, 2026

It's a free app. Good if you just need a basic contact form and nothing fancy. Also a big plus is it shows what pages the customer viewed before contacting you. www.advantagesupplements.com

★★★★★Made By MaryUnited States · Sep 4, 2026

Love the app. Its exactly what we need. I like how the contact form tells us something about our customers, so we are informed when responding to them.

★★★★★New LoopsUnited Kingdom · Sep 4, 2026

It works! I wish it was more configurable though but it does do what they say, and free! https://newloops.com

★★★★★AmdivetestUnited States · Sep 4, 2026

Great app, easy to use and install and the best part is that it is free

★★★★★Kilnfrog ComUnited States · Sep 4, 2026

Love this app! It is easy to customize and give our customers a direct way to contact us without any hassles.

★★★★★Dog Collar FancyUnited States · Sep 4, 2026

This app works great as a contact form and performs as it should. We love it!

★★★★★DiscgolfshoppingUnited States · Sep 4, 2026

Excellent! This is a must in every store! It's small and low on the screen and sends an e-mail to yourself.

Review locations

Top countries by review count
United States
3353.2%
United Kingdom
812.9%
Canada
812.9%
Australia
46.5%
New Zealand
46.5%
Germany
23.2%
Italy
11.6%
Belgium
11.6%
Sweden
11.6%