SASO

HumanTouch: Helpdesk & Chat

by Human Touch Technologies Inc.Helpdesk · #54 in category
Tracking since Jul 30, 2026

Listing content

Currently live on the App Store

Name

HumanTouch: Helpdesk & Chat

Subtitle

Help Desk Platform with Verified Human Agents & Transparent AI

Introduction

Customer Support Platform with Verified Human Agents & Transparent AI | Support your customers trust

Details

We believe Customer Support should always have a HumanTouch. Our platform brings email & live chat messages into one Shopify-native inbox. View orders, issue refunds, and manage tickets in the simplest way possible. Save even more time with our AI assistant Hewie, who can help you pull order details in real-time and auto-draft responses. Edit & verify all AI-generated messages before hitting send. Handle repetitive inquires with automations, and save time with saved replies + internal notes.

Pricing

4 plans
freeFree
  • Human2Human connection is always free
  • Free Chat Widget for your Storefront
  • Offline messages stored in your inbox
  • Up to 50 most recent conversations
  • 1 Verified Human User
monthly$39/mo
14-day free trial
  • Up to 3 verified support agents
  • Up to 500 tickets/month
  • Unified inbox — email, chat, and social
  • Live Chat & Extended Shopify Actions
  • Up to 300 Hewie AI Assists/mth
monthly$99/mo
14-day free trial
  • Up to 10 Verified Support Agents
  • Up to 2,500 tickets/month
  • 1,500 Hewie AI Assists Included
  • Advanced Routing & Automations
  • Performance Dashboard & CSAT Tracking
  • Plus Everything in Human Enabled
monthly$299/mo
14-day free trial
  • Unlimited Verified Support Agents
  • Up to 10,000 tickets/month, then 0.05c
  • Up to 5,000 Hewie AI Assists/mth
  • Dedicated Onboarding Specialist
  • Plus Everything in Human Empowered

Media

6 assets

Developer

Human Touch Technologies Inc.5.0 ★ across all apps1 app published

No other apps from this developer are tracked.