HotWax Order Management System

HotWax has been an essential part of our e-commerce operations at Empresas ADOC. Given our focus on leveraging physical stores for online order fulfillment, we needed a robust omnichannel solution that seamlessly integrates with Shopify. HotWax delivered exactly that. Their end-to-end solution from Shopify integration to store fulfillment and backend connectivity has streamlined our operations, making order management much more efficient for our team. The flexibility of the HotWax Store Fulfillment app has been particularly valuable, as it not only supports Spanish but also allows for custom extensions tailored to our specific needs. The team at HotWax has been highly responsive and accommodating, ensuring that the platform evolves alongside our business requirements. If you're looking for a reliable omnichannel order management solution for Shopify, I highly recommend HotWax.

HotWax was essential to our onboarding of Shopify POS and enhancing our online checkout experience. Their elaborate retail inventory/operation management infrastructure, intricate routing abilities and enhanced BOPIS solution were not achievable within Shopify alone. The ease of integration into our ERP system is another key note worth mentioning. Highly recommend!