Hosted Email

very fast and easyt o set up, the help was fast efficient. and saved me hours of reading trying to figure the more complex parts of the set up excited to get started!!!

I used it to help me fix a DNS problem with my email set up. Very quick and easy to understand. Highly recommended

This email hosting service is very easy to set up and has the right amount of necessary bells and whistles for a small business. Highly recommend for those who are just starting out with new Shopify stores.

It's little bit difficult for users but it doesn't absolutely mather because the support service works great and efficient!

My rating is based on my experience with getting this app set up. I was looking for a single platform solution to having my email address be ---@mydomainname. Iʻm not very tech savvy, but set up was easy with the set up Wizard. When I had some snags, customer service responded within minutes to my request for support with very clear directions that helped me finalize the set up. Iʻm happy.

Daniel was really helpful and help me to set up the app ! It was easy and in a few minutes ! Super service, l'équipe est top et vous aidera rapidement à configurer vos emails si vous avez un souci ! Encore merci Daniel !!!

I received the best customer service from Jack on a couple of my Shopify stores. Service has been outstanding. Very pleased with this App.

Excellent customer service. I had a problem setting up my email aliases, so I emailed the support team. They got back to me shortly and Daniel took care of it right away. If you need a hosted email service you should definitely check these guys out.

This is a great app for email in Shopify! I had a legacy email address that I had been using for years through another provider. I had issues getting it to work together with this app with the contact form due to an issue on Shopify's end. Jack acknowledged the issue on their side and knew how to fix it. Jack helped solve the problem and got everything squared away and working. Good customer service!

This was so easy to install. I had been hosting my email through another provider and everything broke when I moved to Shoppify. The other provider had a new "solution" that was not only expensive, but didn't actually work very well. I was able to install this app; get my various aliases working; and email working to my local PC's Thunderbird application within minutes. I'm very happy! I highly recommend this app. A++

WOW! This Email App is GREAT! Zoho had locked me out of my email for 3 days because I had gotten a new Modem and my I.P. address changed! Their support completely ignored 3 messages and I said "I've Had it!". I found this beautiful Shopify e-mail app that is right in your own Shopify account. So easy to set-up and it's fantastic! Thank You!

I highly recommend Hosted E-mail. After having mail delivery issues with another e-mail app I made the switch to Hosted E-mail and everything has been perfect. I use their desktop version the same way I used to use MS Outlook that was bundled with MS Office. The interface is very easy to use and organize. Also it took less that 5 min to set up in G-mail so I have access on my phone when out of office. The support is EXCELLENT and any questions are answered simply and swiftly. Hosted E-mail does everything it is supposed to do, and they do it very well! I have been using Hosted E-mail since 2019 without a single issue.

10/2/2025 - Hosted Email as originally stated has absolutely fantastic customer service and great app for small online shops. Highly recommend adding for hosted email services. Great app to round out as many service apps as possible under Shopify. It makes it so much easier to manage. Nice guided steps to set up, it took a couple of hours to remember the DNS host to achieve that portion of the setup. I am hoping as Hosted Email advances its technology it can incorporate an updated visual email format, fonts, etc, and allow adding logos/art; the appearance of the email is dated compared to Outlook. Highly recommend the app if you are flexible about using this alternative to Outlook.

We needed an app to handle email for our shopify store. After downloading the app, I soon realized setting up with our domain provider was over my head. Contacted support. Less than 1 hour later, it's all setup and working! Jack is a Customer Support Ninja! Excellent Service.

Left several support tickets, no reply. Emails get returned to sender for outgoing. It's also setup properly so their servers have a glitch.

Worked for a couple of years, dealt with some delayed emails and had to physically check emails via Webmail. This past week we started getting a 20+ return to sender emails. Support asked me to re-connect and check all of my settings. Did that, waited 48 hours and still having issues. Super frustrating, looking at different email host.

Good customer service. Very responsive to questions and issues. It's directly integrated into Shopify so that helps. Only thing I am not 100% happy with is spam filtering. It could be better. Wish it had the same filtering and flagging for spam that GSuite uses.

This is an easy to use, simple, email service which is perfect for me. I am writing this review today because this week, Shopify updated which unintentionally shut down Hosted Email 24 hours. Normally, I never have issues with Hosted Email. I found a way to email them via the support system and told them I won't get any email they send me but wanted to let them know their app down. A customer service rep called me right away and let me know what was happening. He helped me sign in on the website version of the email service. They also emailed after Shopify fixed the problem on their end to let me know what happened. I have to say the customer service was very polite, helpful and kind. Very nice company.

Excellent service, we have been working together for almost 3 years and we have never had any major problems. And if we had, we got a quick and efficient solution. AWESOME!

so Excited to use this hosting app thats already within shopify instead of going elsewhere. I had trouble setting everything up and they went in and did it for me! They are so helpful!