Hive Help Desk
by Backroom StudioChat ยท #632 in category
Tracking since Jul 30, 2026
Listing content
Currently live on the App StoreName
Hive Help Desk
Subtitle
Multi-channel inbox with AI replies
Introduction
All-in-one helpdesk: live chat, email, Messenger, Instagram, WhatsApp & SMS in one shared inbox.
Details
HIVE Helpdesk brings all your customer support channels into one dashboard. Manage live chat, email, Facebook Messenger, Instagram DM, WhatsApp, and SMS conversations from a single shared inbox. Agents can view Shopify order details alongside each conversation, translate messages in real time across five languages, and use template responses to reply faster. Set up automation rules to route tickets by channel or language, track response times with SLA monitoring, and add a customizable chat widg
Pricing
7 plansfreeFree
- Email + 1 channel
- 1 agent seat
- 100 conversations/month
- Community support
monthly$49/mo
14-day free trial- EVERYTHING IN FREE, PLUS
- All channels (Shopify, eBay, Amazon, Mir
- 2 agent seats
- 500 conversations/month
- Email support
monthly$189/mo
14-day free trial- EVERYTHING IN STARTER, PLUS
- 5 agent seats
- 2,000 conversations/month
- Buzz AI bot + copilot
- Macros + automations
monthly$439/mo
14-day free trial- EVERYTHING IN GROWTH, PLUS
- Unlimited agents
- 10,000 conversations/month
- Custom forms + screen share
- Multi-brand support
yearly$468/yr
14-day free trial- EVERYTHING IN FREE, PLUS
- All channels (Shopify, eBay, Amazon, Mir
- 2 agent seats
- 500 conversations/month
- Email support
yearly$1788/yr
14-day free trial- EVERYTHING IN STARTER, PLUS
- 5 agent seats
- 2,000 conversations/month
- Buzz AI bot + copilot
- Macros + automations
yearly$4188/yr
14-day free trial- EVERYTHING IN GROWTH, PLUS
- Unlimited agents
- 10,000 conversations/month
- Custom forms + screen share
- Multi-brand support
Media
7 assets
Developer
Backroom Studio1 app published
No other apps from this developer are tracked.