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Hertwill: EU Dropshipping
Review summary
76 reviews on the listingLast 30 days
46 new reviews
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Recent reviews
20 most recentHands-down best experience I had so far - qualitative, premium products shipped and even made in EU. Photos, descriptions and product sync set the bar really high, I don't think I have seen any other apps do that. Everything is quite intuitive and easy to start. I'd definitely recommend!
Integration is easy, everything works as expected, but if you plan to dive into specific niche, check if they have a lot of items in stock. I went with boots (combat + hiking mainly) and sadly quite a few of the popular ones are out of stock and god knows when they will be back.
An absolute game-changer for my e-commerce business!Partnering with Hertwill has been one of the best decisions I’ve made. Their app seamlessly allows me to list high-quality products on my website, while they handle the entire fulfillment, packaging, and shipping process directly to my end customers.The customer support is truly exceptional—the founder himself provided outstanding, personal assistance and went completely above and beyond to look after my needs and ensure everything was resolved perfectly. On top of that, our test orders arrived in flawless condition. The packaging was completely undamaged, and the contents were incredibly well-secured inside the parcel. If you are looking for a reliable, professional, and deeply caring business partner for dropshipping, Hertwill is highly recommended. 5 stars all the way!
I am very happy with the Hertwill! They are always there to help when needed. They also have great products to sell.
Maybe the best dropshipping app at this moment. There have of course been some minor starting problems, but they have been quickly solved.
Wonderful! The integration is extremely easy, communication is great both in speed and helpfulness! Support answers all questions seemingly day and night. Would recommend anyone looking into selling EU products.
Dropshipping made simple with hertwill. Im also getting good amount of customer service when ever needed.
The best way to kickstart a dropshipping business with high quality items and brands from Europe.
My first store with them. The products are great. I like their informative newsletters and i always get help quickly if i have any questions. I believe that they are constantly developing this system. I recommend!
We have been using the app for over 6 months now and it has been a great experience from the very beginning. We love the selection of brands, new products and brands are added frequently, imports are smooth, orders are filled on time and delivered quickly. In more than 6 months, we have only had 1 return and 1 exchange, which means that product quality and customer satisfaction come first for Hertwill. Of particular note is the friendly customer service. The Hertwill team is always ready to help, answer any questions, and solve technical problems that may arise. Overall, we highly recommend the app!
Great app/supplier. Fanatastic product quality, exclusive EU brands, fast support team, fast shipping, seamless integration to shopify. Highly recommended.
Hertwill just may be the single best product to Dropship in Europe. The team managed to connect with suppliers who source top quality product with speedy fulfillment times. Clean interface, no gimmicks - easy to use and improvements are coming. What really stands out here is the fantastic support team. I've asked for some feedback after initial store design and I've gotten legit advice that clearly took time and consideration to produce. Top Class.
I have been using the Hertwill app on Shopify since it was launched on the platform, and a lot of development has taken place. Overall, I have mostly positive things to say, but I have identified at least two areas for improvement: - The return process is poor because the customer has to print the return address label themselves. In my opinion, this is unacceptable in the digital era of 2025. For the past 1.5 years, I have received the same response—that the return process is continuously being developed—but nothing big has changed yet. I also suggested a long time ago that the return address label should be automatically included in shipments. - Currently, Hertwill processes exchange orders as separate orders, which means that on the Shopify platform, you have to create a new order for the customer, and the distribution process functions as it does for new orders. However, Shopify also has a feature that allows exchange orders to be handled in a way where, once the return of the original product has been initiated, you can add a new product to the same "order card" after processing the return and request its distribution. However, this function does not work with Hertwill. These two improvements would significantly ease the workload of Shopify merchants.
I find the use of Hertwill to be a bless, the app is working flawless with shopify. Also i am very pleased with the amount of products you can choose, we have done some test orders and the products look really good and are shipped with care. The support from Hertwill is very good and each time I reach out they respond very fast. We truly advice Hertwill for your webshop.
I am very satisfied with this dropshipping service. The ability to offer products from European brands is highly beneficial. All items come from trusted manufacturers, and the 2-year warranty provides peace of mind. The integration with my Shopify store was straightforward, and shipping directly from European warehouses ensures quick order fulfillment. I also appreciate the professional support from the team, which responds promptly to any inquiries. Overall, it's a recommendable solution for anyone looking to showcase European brands in their shop. DI steinkunstwerk.de
Incredibly easy to use this app en the support you receive from Hertwill is good and quick! Recomment using! Also, shipments are quick and the order fullfilment works perfectly.
New brands are being added all the time. Easy to use, good support.
I'm very happy with Hertwill. All items are sourced from trusted brands, and you have to have a credible store for some to get approved for selling the products. They have clear communication and notifications are amazing. You're never lost.
You are a unique and original dropshipping provider — especially appealing to European merchants. I hope our relationship will be prosperous and mutually beneficial. Thank you, Hertwill!