Aug 23
PRICING
Pricing plans changed
Team: $34/mo → $348/yr · Business: $600/yr → $59/mo · Team, Business updated
▲ avg position 30.3 → 29.8 across 21 tracked keywords (0.5 better)
14-day window after vs. before — correlation, not proof.
HelpDesk.com AI Ticketing
by TextHelpdesk · #140 in category
Tracking since Dec 3, 2025
Visibility
10
▲ 5 vs 30d agoAvg. keyword position
29.8
▲ 0.5 positions betterRating · Reviews
1.0 ★ · 1
▬ no new reviews in 30dCategory rank
#140 Helpdesk
▼ 12 places worsePerformance vs. changes
Rank timeline, annotated with every listing & review event
Dots on the line are listing & review events — hover one for the change and its 14-day impact. Click a ranking row to focus its line.
Change log
Aug 23
MEDIA
2 screenshots replaced
2 added, 2 removed
▲ avg position 30.3 → 29.8 across 21 tracked keywords (0.5 better)
14-day window after vs. before — correlation, not proof.
Aug 23
SEO
Meta Description changed
− Try the easiest-to-use HelpDesk ticketing system, pre-set for you right from the start. Invite your team to handle cases together. A free 14-day trial provided.
+ Try the easiest-to-use HelpDesk.com ticketing system, pre-set for you right from the start. Invite your team to handle cases together. A free 14-day trial.
▲ avg position 30.3 → 29.8 across 21 tracked keywords (0.5 better)
14-day window after vs. before — correlation, not proof.
Aug 23
SEO
Title Tag changed
− HelpDesk for Ecommerce support - Automated help desk for smart, team-based ticket resolution | Shopify App Store
+ HelpDesk.com AI Ticketing - Automated help desk for smart, team-based ticket resolution | Shopify App Store
▲ avg position 30.3 → 29.8 across 21 tracked keywords (0.5 better)
14-day window after vs. before — correlation, not proof.
Aug 23
LISTING
Details changed
495 → 499 characters
− HelpDesk centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI all…
+ HelpDesk.com centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI…
▲ avg position 30.3 → 29.8 across 21 tracked keywords (0.5 better)
14-day window after vs. before — correlation, not proof.
Aug 23
LISTING
Introduction changed
98 → 99 characters
− HelpDesk ticketing system to easily manage multiple communication channels and customer relations.
+ Help desk ticketing system to easily manage multiple communication channels and customer relations.
▲ avg position 30.3 → 29.8 across 21 tracked keywords (0.5 better)
14-day window after vs. before — correlation, not proof.
Aug 23
LISTING
Title changed
− HelpDesk for Ecommerce support
+ HelpDesk.com AI Ticketing
▲ avg position 30.3 → 29.8 across 21 tracked keywords (0.5 better)
14-day window after vs. before — correlation, not proof.
7 events in the last 90 daysFull history →
Rankings
Click a row to chart it| Keyword | Rank | Δ 30d | 90d |
|---|---|---|---|
| HelpdeskCATEGORYIN CHART | #140 | ▼ 12 | |
| Workflow automationCATEGORY | #358 | ▼ 11 | |
| automated ticket resolution | #2 | ▬ 0 | |
| work organization | #2 | — | |
| customer purchase history | #19 | — | |
| ticketing system | #20 | ▬ 0 | |
| eticket uruguay | #23 | ▼ 5 | |
| ai ticketing system | #31 | ▲ 1 | |
| 24/7 helpdesk | #33 | ▲ 2 | |
| ai help desk | #34 | ▲ 8 |
21 keywords tracked · showing top 10All keywords →