MX: Helpdesk & Live Chat

by Mirasvit Ecommerce Solutions✓ Built for ShopifyHelpdesk · #27 in category

View on App Store

Tracking since Dec 3, 2025

Listing content

Currently live on the App Store

Name

MX: Helpdesk & Live Chat

Subtitle

All-in-one Helpdesk and Live Chat to power up support team

Introduction

All-in-one inbox for email, live chat, and social messaging with automated support workflows.

Details

Centralize all customer support in one inbox. Manage emails, live chat, Facebook, Instagram, and WhatsApp messages together, and turn them into trackable helpdesk tickets. Capture Shopify order info upfront and view order number, date, and total directly in tickets. Save time with AI-powered reply suggestions and ready-made templates. Stay organized with dashboards.