SASO

Help Scout

by Help ScoutHelpdesk · #69 in category
Tracking since Dec 3, 2025

Listing content

Currently live on the App Store

Name

Help Scout

Subtitle

The all-in-one customer support platform for growing companies

Introduction

Deliver the personal touch at scale

Details

Turn one-time shoppers into repeat customers with Help Scout’s customer support platform. With every conversation—plus order details and history—in one place, you can resolve requests without constantly switching tabs. Create an account to get up and running in minutes!

Pricing

7 plans
freeFree
  • 1 shared email Inbox
  • 1 public knowledge base
  • Limited saved replies
  • No AI tools included
yearly$25/yr
15-day free trial
  • Multiple Inboxes
  • Live chat, Instagram, & Messenger
  • Multiple knowledge bases
  • One basic SLA policy
  • Basic workflows
  • Unlimited tags and saved replies
  • AI Inbox assistant
monthly$30/mo
15-day free trial
  • Multiple Inboxes
  • Live chat, Instagram, & Messenger
  • Multiple knowledge bases
  • One basic SLA policy
  • Basic workflows
  • Unlimited tags and saved replies
  • AI Inbox assistant
yearly$45/yr
15-day free trial
  • WhatsApp messaging
  • Advanced workflows
  • Two advanced SLA policies
  • Unlimited AI Drafts
  • Round robin routing
  • Salesforce, Jira, and HubSpot
  • Internal teams
  • Group conversations by company
monthly$54/mo
15-day free trial
  • WhatsApp messaging
  • Advanced workflows
  • Two advanced SLA policies
  • Unlimited AI Drafts
  • Round robin routing
  • Salesforce, Jira, and HubSpot
  • Internal teams
  • Group conversations by company
yearly$75/yr
15-day free trial
  • Unlimited workflows
  • Unlimited SLA policies
  • Multiple routing types
  • SSO/SAML
  • HIPAA compliance
  • Up to 50 light users
  • Dedicated onboarding specialist
  • Strategic account manager
monthly$90/mo
15-day free trial
  • Unlimited workflows
  • Unlimited SLA policies
  • Multiple routing types
  • SSO/SAML
  • HIPAA compliance
  • Up to 50 light users
  • Dedicated onboarding specialist
  • Strategic account manager

Media

8 assets
Reduce email volume by 30%Every customer conversation, one unified platformView detailed Shopify data alongside every conversation Handle four times as many conversations with automationResolve 36% more questions with AIRefund, cancel, duplicate, and edit order directly in Help ScoutWork with other platforms? So do we. Every customer conversation, one unified platform

Developer

Help Scout4.4 ★ across all apps1 app published

No other apps from this developer are tracked.