SASO

Gravio: AI Chatbot & Live Chat

by GravioChat · #286 in category
Tracking since Dec 3, 2025

Review summary

9 reviews on the listing
5.0★
5 ★
9100%
4 ★
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3 ★
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2 ★
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1 ★
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Last 30 days

No new reviews in the last 30 days.

Recent reviews

9 most recent
★★★★★BonitaUnited States · Aug 23, 2026

This plugin’s features are excellent; it is exactly the plugin I was looking for. It can provide intelligent automatic replies and has solved the problems our store was facing.

★★★★★Camli BeautyEgypt · Aug 23, 2026

Gravio is a fantastic AI chatbot and live chat app! Setup was super easy, and it started handling customer questions right away. It’s helped me save time and improve customer satisfaction. Highly recommend for any store looking to boost support with AI!

★★★★★PulinGOUnited States · Aug 23, 2026

This company definitely deserves a positive review. The app is still new for large-scale e-commerce operations, so some features are limited at the moment. However, for smaller e-commerce businesses, it works perfectly and offers more than enough functionality — and the fact that it’s free is a great advantage. Wishing the team continued success.

★★★★★All The WayGreece · Aug 23, 2026

Its ability to recommend products, assist customers in comparing items, and even help find discounts is impressive. Combining AI suggestions with live chat in a single app makes it extremely convenient for enhancing the customer experience. The AI chatbot seems incredibly smart and useful!

★★★★★Larmes OnlineVietnam · Aug 23, 2026

The chatbot works smoothly and responds quickly. It can remind customers about their cart when they return to the website, which helps increase upsell opportunities. It also allows customers to track their order status directly in chat, saving a lot of time for the CS team. Simple, efficient, and very practical.

★★★★★Zen WalkBangladesh · Aug 23, 2026

This is life saving for my website, Response is super fast <3 just love it

★★★★★EZshop.AsiaPhilippines · Aug 23, 2026

The AI chatbot looks really smart and helpful! I like that it can recommend products, help customers compare items, and even assist in finding discounts. Having both AI suggestions and live chat in one app is super convenient for improving customer experience.

★★★★★Kayara LabelIndia · Aug 23, 2026

App is a great addition for any Shopify store that wants fast, smart customer support. i will recommended to use this app

★★★★★Stella HarteHong Kong SAR · Aug 23, 2026

This app is user-friendly and easy to use. The sleek color scheme adds a nice touch of style, and the order tracking feature is good! Highly recommended for anyone looking for a smooth experience!

Review locations

Top countries by review count
United States
222.2%
India
111.1%
Philippines
111.1%
Vietnam
111.1%
Bangladesh
111.1%
Hong Kong SAR
111.1%
Egypt
111.1%
Greece
111.1%