They claim to be Print-on-demand but do not have order notes. If you use this app, you cannot offer expedited shipping. All orders are made to be standard and there is no way to update it. In short, the app sucks. The company, shipped flawed canvases and refused to replace citing damage was within their threshold. Hope your customers enjoy their threshold. Software is really awful. Prepare to accidentally cancel orders, not understand how to ship internationally. Printful is much better in every way.
Gooten: Print on Demand
Review summary
147 reviews on the listingLast 30 days
64 new reviews
▲ 0.1 vs. all-time
Recent reviews
20 most recentThe app was pretty easy to use. The product selection was good. The only issue I have is with the quality of the t-shirts. The print wears off very quickly. On one t-shirt it started to look bad after only one washing. After a few washings it looked awful. I had to remove all of the t-shirts from my store. However, the mugs are great.
Once I got into a groove as far as my own learning curve went, this app is AWESOME, the prices are great and the customer service is superb. Love Gooten! I would love to see more baby nursery items too! Wall decals would be Amazing!
Cheap prices and relatively quick fulfillment. Their user interface isn't the most intuitive, though, and the lack of automatic shipping price integration keeps them from being the perfect solution.
Easily the best POD app and company out there. I wouldn't use anyone else. Support is great, production is fast, and they are always happy to help correct issues and problems that may arise. I love working with them.
Been using this app for over a year and very happy. Customer service and response time is very quick so that's an A+ in my book!
I really like this app compared to other print on demand companies. The interface is really easy to use and support has been fantastic to deal with. They also have a nice selection of products. So far I am very happy with them.
It’s not bad but there are better options for what I was looking for. (Drop-shipping Apparel) I found other websites that were much more helpful to my needs. That being said Gooten is a great place to start
I use a variety of PoD vendors, and LOVE some of the unique items we can get at Gooten. Our niche is specifically towards the fashion/pageant industry and our customers have really enjoyed the items and come back for more. They don't have the biggest apparel variety, but their other items are top-notch!
I've been waiting for the response from the support team for more than TWO MONTHS - 2 MONTHS WITHOUT THE REPLY!!! Don't use it if you want to have a reliable partner.
Been using Gooten for 1 year now and this is by far the best POD provider out there. I have used them all and Gooten never lets me down. 100000000% recommended.
Running a business was always such a scary thought to me, but since using Gooten, I actually have fun "working!" I could spend hours on here, and it's so amazing seeing my designs become products others can have and love as much as I do. Gooten has changed my business for the better.
Awful customer service with little to no follow up majority of the time. Had to disable multiple products (tumblers and fanny packs) due to way too many quality control issues -- wrong products from other stores arriving to my customers, fanny packs arriving with the zipper sewn into the seams, items arriving with zippers sticking or strings hanging, prints not aligning properly and tumblers arriving without lids CONSTANTLY. Bottom line, if you're looking for quality products - do not use Gooten, I'm honestly going to remove the app and my account.
We love Gooten have products others POD dont have, like the acrylics blocks, canvas, pack folded cards and yoga mats... And we loved how our designs look.
This app shows promise and I would like to see it grow to provide a larger selection of products and some more features to the app it's self. Good luck Gooten
I’ve been using this app to add really unique pieces to my shop. I like that you can design for multiple variants at once. I do want to see better mock up capabilities within Gooten. Showing the product in a beautiful environment or a nice looking model would increase sales. I am also looking for more pet offerings, specifically sublimated printed dog collars and dog shirts.
I was using Gooten when I first started. I decided to remove them from my store because it was getting too costly troublesome whenever I was dealing with shipping and setting up the back-end rates. Advanced Shipping Rules helped, but I was cornered into paying a real premium for something that comes with Shopify already. Printful and other suppliers have their API connected to Shopify, so the shipping already gets calculated when customers place the orders. Simple! And that is how Gooten should work. Until they get with the times, I will be using other suppliers. UPDATE: After one year since Shopify updated its backend to allow automated rates, Gooten still has not taken advantage of this feature. If I choose to use them, I will have to spend upwards of $60 per month to use Advanced Shipping Rules.
There are various products and the customer service response was very fast, within 1 - 2 days. The delivery time to UK and Europe is slightly longer than I expected but it is good so far.
I use this app for the pet accessories! Awesome service and super fast, glad I found them. Definitely recommended!
Very easy to use and lots of great product to choose from. The customer service is amazing. They are very helpful if there are any issues with the app.