GOAFFPRO ‑ Affiliate Marketing

Amazing application and amazing customer support. We have been using this app for a long time on some of our stores and the support team has always been helpful with all our requests, especially with the recent migration request. I recommend this app to everyone

The setup was very easy and the layout looks good. I'll be giving it a full test over the next month to give it a fair shot and it goes well I'll be upgrading to the paid plan. It's power packed even on the free plan but to get the best out of this app if all goes well over the next month I'll definitely be upgrading to the paid plan. It's a fair price point and they're not trying to break the bank. I'm pleased so far.

The app has a lot of great features. The only problem I found was the page title not displaying correctly when I shared my links on social media. I changed the subdomain from ‘Affiliates’ to ‘Partners’ and the page title from ‘Affiliate Portal’ to ‘Partner Portal’. The page title was still showing as ‘Affiliate Portal’ instead of ‘Partner Portal’ when I shared my links on social media. I emailed support a few times but they still didn’t solve the problem.

GoAffPro is an amazing app to use if you want to setup affiliate marketing for your online store. They have a very popular service with affiliates ready to promote your store instantly. I setup affiliate marketing for my store and had many people sign up to promote my store, before I had even opened my store to the public. The GoAffPro team are also extremely supportive and helpful. I had a huge problem to solve where I was unable to set up my affiliate commissions quickly in bulk, and asked for some easy way to complete this in bulk (through a CSV file upload) as an example. Anuj was very supportive and understood my needs really well. He had the team develop a new feature for their app just to support my needs, and solve this issue for others in the future. They were very quick at developing this feature, and the feature worked perfectly with no issues. This shows how good the Goaffpro team are at evolving and improving their app. They are extremely good at solving peoples issues and further using this information to improve their app and service. Fantastic app, highly recommend.

I recently encountered an issue with GoAffPro, and the admin support team responded promptly and resolved it right away. Excellent customer service!

I haven’t really used the app yet. So this isn’t a review. But it won’t let me exit the setup without reviewing. I will review once I’ve used it.

I couldn't find an option to downgrade my plan , apps are designed to rip off store owners. I sent an email didn't get any response how to downgrade.

**Update: The problem was actually resolved by further observing the interaction journey from site, to affiliate link, and also by way of the app. The link was broken and needed to be recoded in order to execute properly. The Studsmen Brand appreciates the timely manner of the Goaffpro support team reaching out, although we weren't available. When time permitted for a response, it was well and an apology issued on our behalf. This app does what its intended purposes is for, and we absolutely appreciate the Goaffpro - Affiliate Marketing team. Again, thank you for your time. Their mission accomplished, and our issue resolve. That deserves a boosted rating right!? You deserve it! Right now, only a rate of one star can be given at the moment. This app is actually helpful, but now the store is getting an error message on both desktop and mobile. The error message is 403 Reload. It's not loading at all, and it keeps stating that there is an invalid certificate. Pretty sure this can be resolved, and business can resume.

Easy to use affiliate marketing app. Has helped us develop a robust affiliate program. Would recommend as for any startup website.

would not function properly. kept stating error. used many browsers and still not functioning properly.

Thank you for your prompt response in my initial issue. I am pleased with the app so far. Looking forward to getting new affiliates for my store.

I honestly can't believe how well this app works for being free. And the support is great! I asked about a feature I didnt see and they responded and added the feature within a week! I keep feeling like I'm going to find something wrong with it because its free but Ive been using this on several different shopify stores for about a year and still havent found any major limitations. The only thing that could make it better is a direct integration with paypal to do payments in one click, but downloading the payments in bulk and uploading them to paypal takes like 3 minutes a month so its really not a problem.

Right now I am about 3 days into my 15 day trial and my experience is not making me want to stay with the premium. The discount codes for my affiliates don't seem to work and I can't find anything helpful online to resolve the issue. I sent a message to them, but I am not hopeful for a quick resolution. Sent a message 3 days ago with nothing but a confirmation in response. I also didn't get an email about the affiliates that were waiting approval recently. I had high hopes, but right now I am thinking I may need to find another app.

***UPDATE*** 07/11/20 - Thank you for attempting to fix the issue. However, GoAffPro is now no longer communicating with Klaviyo at all - nothing. How do we resolve this? Quickly? We have emailed the address you provided with no response - our email was sent to you on 07/10/20 @ 3PM EST. To resolve please email [email protected] directly so we can move forward. We had such high hopes for this app but have become quite disappointed. Review after review speaks of how good customer service is and after repeated attempts to get help there has been NO response. The issue we are having is this - GoAFFPro is not playing nice with Klaviyo. Plainly speaking the integration does not work properly and bits of information are lost in the transfer. This is Particularly true with respect to telephone numbers. If we could get some assistance on this we would certainly consider updating this review but at the moment we are terribly dissatisfied.

Anuj Tenani does a great job helping in the set up, now is time to launch program to our clients and see how feels them! Later i will update review

hello again, one question , the coupon assigned to affiliates, how many times can the customer use it? ???

I didn't get email notification when somebody signs up. I contacted the support twice via "Get support" dashboard but didn't get any help. Don;t know how to do :((( Also my store didn't work on the app.

The features seems good, BUT very bad customer service, no support at all as what they claim themself 24/7 support, bullshit....! My Goaffpro Support Ticket #1597296771204 has been 7 days, no feedback at all! We paid and end up without their technical support,what do you think?

I've been using this app for the last 2 months. The app is stellar and the documentation is thorough and detailed. However, the customer support is non-existent. GoaffPro mentions 24/7 customer support, but there's absolutely no responses. Even after contacting the support multiple times and sending follow up emails, no one gets back to you. Interestingly, my emails have read receipts and they're being opened; however, no one is replying back. Facing a glitch? Good look getting in touch with someone. Have a particular use case? There's no one to help. Need further explanations or clarifications? That's not going to happen. This is extremely unprofessional given that many people's businesses rely on this app's performance and the support team behind it. Overall a solid app, but if you're hoping for a useful customer service, look else where.

I don't see a point in using this app. Emailed support asking some questions on the marketplace, did not get a response. If you're looking for an affiliate program with a marketplace where affiliates can find you, this is not it. You have to find your own affiliates.