Amazing assistence, they helped me in minutes! And the app is really easy to install!
Globo Mega Menu, Navigation
Review summary
1,693 reviews on the listingLast 30 days
90 new reviews
▼ 0.1 vs. all-time
Recent reviews
20 most recentElise was extremely helpful. I had been trying to work out a better menu than what i had for weeks using trial and error. My needs were quickly understood, an example generated which was exactly what i needed. I now have a way forward! I learned other things in the process for which i am grateful! I had also had some technical issues in the past (probably from my own errors) and the techs were all very responsive and got me up and running again, quickly. I am really liking this app and the flexibility it has!
Great help! Nora responded very quickly. The app works good and it is easy to install.
The app has transformed our website menu and is very straightforward to use. Sarah and the team have been brilliant helping us with some changes that we weren't able to do ourselves. Extremely quick and helpful customer service thank you.
This software is very easy to use, and the customer service team is very patient and responds quickly. I like this software very much and recommend it to everyone.
I have worked with many shopify apps over the years and Globo's apps has been one of the best experiences by far. Their apps is powerful, easy to use, highly customisable, and has helped us create exactly the navigation experience we were looking for. What truly sets Globo apart is their customer support. Annie has been absolutely fantastic throughout. Every query was handled quickly, professionally, and with genuine care. Not only were issues resolved swiftly, but Annie went above and beyond to ensure everything was working perfectly and tailored to our requirements. It is rare to find a support team that is this responsive, knowledgeable, and friendly. No matter how complex the request, they were always willing to help and provide solutions promptly. If you're looking for a reliable mega menu app backed by a team that genuinely cares about its customers, I cannot recommend Globo Mega Menu highly enough. A huge thank you to Annie and the entire Globo team for their outstanding service and support. Keep up the amazing work!
expert
I have been looking for a good menu app since forever! Globo is easy to use and has a setting to use your website's custom font without having to go through the hassel of using css. Customer support is also quick to respond and assist with any difficulties
Had a few issues, one of which was a user (me) issue, the other was a mobile display problem. This was resolved by Sarah in the support team, excellent work. Good product.
Overall Ok, but if they had given me features to add logo for free this is the best theme.
I've been using Globo Mega Menu since April, and it's been a fantastic improvement to my Shopify store. The app is incredibly easy to configure, offers plenty of flexibility, and has made managing my store's navigation so much easier. On the few occasions I've needed assistance, the support team has been outstanding — responsive, knowledgeable and genuinely helpful. I'd highly recommend Globo Mega Menu to anyone looking to improve their store's navigation and overall shopping experience.
The Customer Service is really good, i just talked Nora and Elsie and they were really helpful and kind, all the problem came when i wanted 4 megamenus instead of 2 in free plan , it created problem for me , i wish you could allowed me to make 4, especially elsie helped me practically doing my work she's doing her best , i loved being in her assistance, i have never seen such customer service before, hats of to the team
Great Support! Very fast to respond and help.
Un grand merci à Sarah pour sa réactivité. Sa bonne humeur se ressent dans ses réponses. Je recommande vivement cette application.
Great costumer service. Super helpful and efficient. Big thanks to Sarah, she ran the extra mile to accomodate our needs. 5/5, loved the experience.
son muy profesionales. contestan enseguida, se preocupan de resolver tus problemas.
really good experience so far, nice customer service, excited to see how the result turns out!