Andrea from Giveaway Ninja great support all the way, was very helpful for getting us up and running.
Giveaway Ninja • Giveaways
Review summary
89 reviews on the listingLast 30 days
13 new reviews
▬ in line with all-time
Recent reviews
20 most recentThe App is very cool for sure and campaigns are easily modified. Now the support though is Phenomenal! Andrea was crucial to launching our first campaign, basically did the whole thing for me and was always quick to respond and help with customization. Even at midnight on a Friday night! That type of service is rare and in my opinion "Priceless"
This is a great app for running raffles or giveaways. Simple and easy to use. The support is excellent
The support was amazing. They helped me to solve all the things I wanted, and I didn't need to do anything myself. And they also gave me a gift . How cool is that.. Thanks
brilliant app that takes all the hard work out of creating giveaways, and great customer service
Great giveaway app with a lot of customizable features. Can already tell that my customers are loving the giveaways. Support is also great with very quick answers to any questions I had.
I'm blown away by the support! Andrea has been absolutely amazing with helping us transition from Viral Sweep to Giveaway Ninja. From quick responses to adding features to uploading all previous orders so entries are properly allocated, Giveaway Ninja has made this a very easy swap! 10/10 product, 12/10 service.
Andrea and the team have been great to work with! They're constantly improving the app to better serve our business and customer needs. They're always available for support for troubleshooting or Q&A on setups. Highly recommend.
Great support team! They greatly helped me get my first giveaway done correctly and accurately.
Great app and great support. This app makes it so much easier for running giveaways, and Andre the owner gave such important insight and support its more valuable than the app itself, will definately be using more of their services.
Honestly, a real easy app to navigate. Very easy to build out Promos/Giveaways I tried a couple of the other apps and this one seemed to hit all our needs for marketing so far. I was having an issue with the ReCAPTCHA on my end and reached out to the team and Andrea was on the spot, FAST. He helped me out, we took care of it and it all works perfect. If you're looking for an app to help grow your marketing and giveaways, try this one first.
Andrea helped me and everything runs smooth
Great app that handles the Giveaways legally, and also now integrates with both my stores and email platforms! the Help setting this up when i hit a snag was quick! which is exactly what you need when you have staff waiting for things to work properly, Would definitely reccomend
Support is excellent, helped me get my campaign sorted fast, thank you to Andrea de Santis for all your help and responding to my needs super fast.
It's a really helpful app and the support is great! I have a setting problem and Andrea helps me to fix the problem patiently. 5 star and recommend.
Don't forget about the review numbers. This app can satisfy our almost giveaway requirements. Highly recommend their professional customer service, they are a real quick-response team and solve the problem. Excellent Work!!!
The best of the giveaway apps i tried that were affordable and do the subscription payments through shopify The staff are nice and helpful :)
First let me tell you..... Andrea is amazing. So helpful. Really is. Have a problem or need something change to make it your own and he is on it like crazy. Also filled with a ton of ideas on how to make things work the way you want. The app is loaded with tons of features that you pay a arm and leg for with other apps. Super clean and responsive. I love the idea that you can tag customer that go into Klaviyo. Our goal is to walk people into our business slowly and introduce things to them and not to scare them away. Also it has a lot of interaction with the customer as ways for them to earn more points or entries. The big feature is referral a friend. We added a lot of new elements to our site and with this app you can have them visit and explore and get points for it. (great way to educate your customers) With all seriousness, give them a try and make sure you reach out if you need anything. Customer service is the best I've seen on Shopify. Just a quick update.... Less than one week using the app and already had over 200 entries and many referrals. Really works on expanding your email list and get people to go through your site. SECOND MAJOR Update...He took my suggestion and added it to the app. You can now have customers who buy be entered into the sweepstake. Totally amazing You Really need to try this app. In two months we gained a ton of contacts that we can promote our products too.
Great customer service by Andrea!
Love this app!