Great app with some great features. Takes a little getting used to as there is a lot to learn. Their customer service is what really sets them apart. Jayson has been amazing to work with. Their response times are amazing. I tested a few other similar apps, but this one is by far the best and has the best team behind them. Keep up the great work.
Giftship: Gift Options & More
Review summary
269 reviews on the listingLast 30 days
40 new reviews
▼ 0.8 vs. all-time
Recent reviews
20 most recentLoving this app so far. The dev team were able to address install and technical issues right away including an additional theme issue that was affected.
So far I've been really pleased with this app versus others I've tried. Load times are not too bad. I don't know how it deals with multi-currency yet. The standard layouts on the box bundler are pretty good and intuitive. And the bundler gives lots of options of how to assemble them, which is great. And being able to really control discounts on them is great. The gift messaging function works great. There's a couple of improvements could be made with the one-click add-ons, versus other products already out there, as it can be laborious making them. Support has been great so far. Had my first issue sorted within 2 hours.
Fantastic customer service and lots of flexibility in configuration options.
Great product, an intuitive UI, and exceptional service make this the best gifting app.
What a great app. This is the first of its kind in the App Store. We finally found the solution we were looking for. The customer service is great, and it was installed and customized for free! Highly recommend for anyone looking to implement gift options, as well as shipping to multiple addresses, on their website.
Wow! This is the greatest blessing bestowed on any Shopify store dealing with multiple gift orders. This Crackerjack team has been working overdrive for months to deliver brilliantly coded app that makes it a breeze for our clients to send multiple gifts on single checkout in our store. From the shopper's perspective its simple and intuitive. Each shipment can have different products, different gift cards different shipping options. Previously used addresses can be pulled and auto-filled. New addresses practically write themselves with Google Autocomplete. Every business is different so the developers included a ton of options to configure it exactly how we need to maximize sales conversion. Our store is 100% gift service. This was a badly needed app for Shopify and we are grateful that it arrived just ahead of our holiday rush. The support we received in setting this up was superb. This is by far the most valuable app for our business. See it in action at our shop Primewines.com Fantastic app!
So far integration with our Shopify store has been fairly seamless. There was some support needed for the initial setup but customer service was quick and easy. The shipping to multiple address feature works great.
This app is a life saver for a business like ours. The app developer has been very flexible and has made changes so we can use the App with Bold Options. It works flawlessly. We have made custom Css change so the app works with our colours, fonts and theme. This app has saved us a lot of stress and will eliminate 3 temporary employees that we usually hire at Christmas to do the tasks manually. Zac has been patient with us and very professional.
Functionality 4.5 stars. For a shipper of gifts, this app will make ordering multiple gifts destined for different people so much simpler for my customers. For that, I am super grateful and happy. Service 5 stars. Thus far, my interactions with and the proaction of the customer success team members has been super. This is really important for me -- business owner, chief baker and director of IT (among many other things!). Intuitiveness and required technical knowledge 3.5 stars. Opportunity is with training and support materials, in particular. Not everything is logical and there is limited help text while in settings. Images and descriptions of what things are, where they are found in the workflow and what impact selecting x vs y will have would be worthwhile additions to training materials. Overall -- I am very happy I decided to get Giftship and expect that my customers will be very happy, as well!
A wonderful product that fits our business type. Personally, I think this should be a standard part of shopify. Good program.
The program takes a bit of time to customize but the developer is very helpful in doing this. I would recommend this app for any gifting company.
Had some issues making it look exactly like our theme. But with a little work it was perfect. The app developer was most helpful.
Shipping to multiple addresses was a pain earlier but this app simplified it to a great extent. I'd recommend it!
Giftship is easy to install and use. The customer service was very friendly and they patiently helped us with all the issues.
A lot of gifting options and the set was easy and quick. Helped us overcome a lot challenges we had with the orders.
Awesome app and customer support. Appreciate Tim's continuous help and support for our custom needs. I'd highly recommend this app.
Giftship works! And it fills a need that Shopify has never addressed - how to ship gifts to multiple people without creating new orders for each person on the gift list. It also provides for gift messages and future ship dates. We have had no issues on the technical side. Technical support at Pix has been excellent though sometimes a little slow.
Once again, these guys came through to help us out of a sticky situation. Been using the app since Oct. and have not had any problems. Highly recommended.
Once we switched from discount codes to automatic discounts, the app works perfectly. Our business relies heavily on gift orders with most being shipped to multiple addresses. Giftship makes it easy for our customers to place orders online saving us time. Occasionally, we hear from customers who find the app a bit confusing, but the vast majority have no problems. We’ve used Giftship for many years now and consider it an asset.