Gift Card Pro

Tim walked me through the process of adding Gift Card Pro to our store and took the time to explain everything to me, which I truly appreciate! This app has great features that I know my customers are going to love - especially the option to create a video message. Thanks again for the great customer support!

Everything you want out of digital gift cards! This brings the gifting experience to a new much more personal level. Love what the app does and support has been great!

Love this app, highly recommend Gift Card Pro and know it will be well received by our customers. Tim was great to share the tutorial video, then showed me all the customization elements, setting them up to my preferences prior to making the app live. Thrilled to have the option for customers to add a personalized message video and choose the date and time they want it sent directly to their gift recipient - What fun! I use other apps developed by Tim and Zac and they deliver great customer service. They always respond promptly to questions, ready to troubleshoot if issues arise, to ensure the apps are working well. You can tell they have given much thought to details, understand what customers and their clients want. Both are awesome to work with - Our success is theirs!

Unfortunately, have struggled with Gift Card Pro. Customer service doesnt' respond. The system does not integrate well with Shopify so balances aren't recorded correclty making accounting very difficult. Sales datas are not accurate. Overall, do not recommend this app

Configured and pushed live today. Super easy but we wanted a little customization and their support was truly top notch! Really pleased with it so far, we've wanted a nicer gift card process for a while now and this ticks every box!

not working! we contact you over 3 times !!!!! no any replay

The app works as advertised for the most part, but there's a serious issue every merchant should know about before installing. In December, my store was hit with 10 fraudulent gift card orders totaling over $3,200. Shopify flagged all of them as fraudulent, I canceled every gift card, and none were ever redeemed. Despite all of that, Gift Card Pro still charged me $85 in usage fees on those fraudulent, never-redeemed gift cards. When I reached out to support asking for a refund of the fees, they did not address the refund request at all. Instead, they told me a fraud protection setting wasn't enabled in my account and pointed me to their documentation. No refund, no credit, no acknowledgment that charging fees on confirmed fraud where the cards were never used isn't reasonable. If you're a merchant considering this app, understand that: - The 2.5% volume fee applies to every gift card sold, including fraudulent ones. - Their fraud protection is opt-in and not enabled by default. - If fraud slips through, you'll pay fees on top of your chargeback losses with no recourse.

Love the app. Tim was so great so helpful. This app solved all of my issues! I would definitely recommend this app for anyone interested in sharing gift cards with their customers!

Great customer service! Looking forward to seeing how my customers enjoy video messages and scheduling along with the gift cards.

A fantastic app that is exactly what I was looking for E Gift Vouchers. A snippet of a commission rate is ideal and the customer service from Tim is top notch with any tweaks. Can definitely recommend

Gift Card Pro is a game-changer! It is much better than the other gift card apps we have tried in the past. The two features we have used the most are the scheduling of the e-gift cards and attaching a personal video! No others I know offer the ability to send a personal video. We are looking forward to the new enhancements coming soon!

Best support team! Fast, quick and easy. WE LOOOOOOOOOOOOOOOOVVVVVVVVVEEEEEEEEEDDDDDDDDD IIIIIIIIIIIIIIIIIIIIIIIIIIIIIITTTTTTTTTTTTT

We have just installed this app. Tim has been super helpful and efficient at getting the styling to suit our needs. Definitely well beyond in terms of service anything we have experienced before.

We recently installed this app across our 4 websites. Can't comment on the customer experence yet but the support in getting this set up to suit our particular needs was first class. Highly recommended.

This app is all I have been looking for in a gift card app. Very user-friendly and the price and functionality are right in line with where they should be. Support is very responsive and helped with the formatting of my theme. HIGHLY recommend!

Really great app. So much better than the native gift card function in Shopify. The customer service from Gift Pro is above and beyond as well. Highly recommend anything from this team.

Awesome product, awesomely supported. This product has exceeded our expectations and gets better and better with each update. Highly recommend!

Really helpful team. We had a small issue with the video upload option (button not showing) but spoke with support and they rectified it quickly. They also advised some 'best practices' and installed the code to make this possible too. Id highly recommend!

These folks are totally amazing. Seriously, the app works great with tons of options. You have no idea how outstanding the customer service is. They listen but also makes it happen. All I can say is thank you Tim and staff. If you are looking for a bundle app. Definitely use this one.

This is a stellar and quite simply essential app. It has answered all of the functional deficiencies posed by the native gift card solution and is ably supported by the team at Gist. We cannot enthuse enough about our experience using this product which introduces valuable new features with every update. We are an extremely satisfied customer!