Helpful staff, thank you Arthur for the great service
Gift Card Hero • All‑in‑one
Review summary
175 reviews on the listingLast 30 days
8 new reviews
▼ 0.4 vs. all-time
Recent reviews
20 most recentEasy to use and had all the features we needed to develop our gift cards. The customer service is excellent, Arthur responded quickly and had it resolved any issues I encountered. Highly recommend.
Super easy to install! Amazing support team. Responded within an hour and did some extra for us. This app is a great replacement of standard boring Shopify gift cards.
Fantastic service
Equipe de suporte muito dedicada, estava procurando uma ferramenta assim. Facil customizacao e um belo design. Very dedicated support team, was looking for a tool like this. Easy customization and a beautiful design.
The level of customization is incredible, and the support / customer service is outstanding. The app is able to resolve a common concern that others have not been able to address properly, and if they do, they overcharge for it because it's bundle along with unnecessary features. From new shops to long-standing ones, installing this app is a no brainer.
Gift Card Hero has given us just the features we were looking for on our stores. We now have the ability to offer customers the option to deliver a gift card email directly for who was intended to receive it. And now they can even schedule it so they never forget to wish someone a happy birthday or birthday. Not to forget mentioning, their Customer Service team is absolutely top shelf. They helped us adjust a few things within their app and had everything ready and set to go within a day.
After lots of back and forth with the app developers we eventually had to uninstall this app as they were unable to fix the issues that arose and it made gift cards unusable.
I felt compelled to leave a Review when an APP and the people running/working there far exceed my expectations. This Company and Arthur inparticularly went above and beyond to rectify an issue and deliver outstanding service and results in a timely manner! Fantastic!!
The app is very good, and the support is great! I like the fact that is very easy to use. I also apreciated that supports multilanguage.
Gift Card Hero is a great app that works as described. I needed a little support when I upgraded my theme to Shopify 2.0 and the support was very fast, helpful and engaged to ensure everything was working as needed.
Works great. Definitely gives the gift card experience a more custom look and feel. Recommended for everyone looking to up their Gift Card game.
*Updated* Adding another star due to great customer service. This product does have some quirks if you are using it POS plus online but Arthur has been great about assisting with work arounds. From a functionality standpoint, this was the only app that provided the tools we needed and now that we have some work arounds in place, it seems to be working well (we're only 2 days in, so we have limited data but testing and early customer usage seems to indicate all is good). My biggest issue is the lack of documentation. That is somewhat offset by the prompt and responsive support I received from the GCH team, but I really prefer documentation to help better understand the product. I think general ecommerce stores will have no issues but we're a little more complicated and needed to deal with in store pre printed Shopify gift cards and how to navigate them within GCH (you really can't so we kept a our physical cards as a separate product). Even with some quirks, it's well worth it to have a POS compatible product with most of the gift card features that native Shopify is lacking.
App works great and featured are continuously added, even upon request. Support is super profesional and also, app is developer friendly, where custom UIs can be created using the javascript API
App works great and featured are continuously added, even upon request. Support is super profesional.
This app adds features and gives access to Shopify's built-in gift card functionality that was only available to Shopify Plus customers until now. I've been looking for a solution like this for a long time. The developer is very responsive, even adding new functionality I've requested within a day. The service had been incredible and, for the first time, gives us the ability to add, update, and deactivate gift cards in bulk. We are also building an integration with our internal systems using the Gift Hero APIs to allow our employees and students to charge items on account. And best of all, we can do all this with a fair flat monthly fee. Most all other gift card solutions demand a percentage cut of sales. I highly recommend this app.
If you want to improve your customer gift card experience, this app is for you. The API built into this app has allowed us to add internal account charging using the built-in gift card feature while offering regular gift cards to external customers. This would not be possible without this app. The support has been responsive, and the developer has even added features at our request. I highly recommend this app and developer.
Great app and super customer service!!
Very good app, and excellent support! App was good out of the box, but needed some tweaks for our mini cart and some styling updates. We were going to do the latter, but their support fixed all of it. Great work