SASO

Genie Product Options, Variant

by Shine Dezign InfonetProduct variant · #215 in category
Tracking since Dec 3, 2025

Review summary

18 reviews on the listing
4.3★
5 ★
1583%
4 ★
00%
3 ★
00%
2 ★
00%
1 ★
317%

Last 30 days

2.3★

3 new reviews

▼ 2.0 vs. all-time

Recent reviews

18 most recent
★★★★★Piedmont PromotionsUnited States · Oct 6, 2026

We have just started using the app, and it is amazing! We needed an app to assist us breaking down MTO products, and this app made it so simple! We tried several other applications, and they did not work at all. If you are looking for an application to breakdown MTO products, I highly recommend this app. You can an do simple price add-ons, and pair it with your product, INSTANTLY. I am so thankful for this application, it has been a time and money saver. I am able to coach myself through the process so far. We are still in the building phase, but I will be sure to follow up with an updated review once we are live.

★★★★★AnmodollsUnited States · Oct 6, 2026

This application is severely deficient and lacks several features. Firstly, it lacks the option to apply variants to multiple products based on tags, vendors, or collections, which means that each product must be selected manually. This method is outdated and reminiscent of applications from the 19th century. Secondly, there is no option to adjust the swatch size beyond a small, barely visible circle. During my use of the application, I encountered issues where the page would continuously load and become unresponsive when attempting to add items to the cart, particularly when selecting a variant.

★★★★★Steph's SketchesUnited Kingdom · Oct 6, 2026

It was all going so well until this app deleted two of my products on my Shopify store. Both of these products are customisable products with a ton of variants. It took me around a day to realise what had happened. Both products were completely erased from my store and has taken me hours and hours to rebuild, not to mention the amount of sales I have lost as a result. A serious security violation and therefore I do not trust this app.

★★★★★Sheepskin Slippers SASouth Africa · Aug 23, 2026

Simple to implement and easy to use! We had a few support queries and the Genie team replied in no time - excellent after sales service.

★★★★★London and AvalonUnited Kingdom · Aug 23, 2026

Great service, quick to respond, happy to help and this app helps show the selections upon checkout unlike others, for a seamless customer experience. Easy to create option sets for products and user friendly! Would highly recommend.

★★★★★S’more’a’liciousUnited Kingdom · Aug 23, 2026

Great app for adding text boxes to product listings, easy to install and helpful staff who answered a query I had very quickly.

★★★★★THE REALESTUnited States · Aug 23, 2026

Very easy to use and was told over email they plan on planting many trees after 50 users. I hope they are close to their goal! Very good work with the options. Much needed for my site.

★★★★★L'Atelier de Lili la sourisFrance · Aug 23, 2026

Parfait pour l'usage que j'en ai : option personnalisation de prénom et/ou de date

★★★★★Box of 9 MagnetsUnited States · Aug 23, 2026

I had a fantastic experience with Genie Product Options' customer service. Their team responded quickly and professionally to all my inquiries, providing clear and helpful answers. Robin went above and beyond to ensure that information was clear and made the entire process seamless. I wish every company has a Robin!

★★★★★KiltsStorePakistan · Aug 23, 2026

Great App

★★★★★Kleine DinoNetherlands · Aug 23, 2026

Amazing app. Works great and support is fantastic. Would recommend.

★★★★★Blake & Taylor Chalk Furniture PaintAustralia · Aug 23, 2026

Very happy with this app and the customer service. I needed some extra code to tailor my order confirmation emails and it was done for me easily.

★★★★★Luxlabel®Germany · Aug 23, 2026

This is the best app, I was helped immediately by the support team, I am very satisfied, thank you

★★★★★WINDOWS DOORS ONLINEAustralia · Aug 23, 2026

I recommend this App. The customer service is great. We had an issue and it was rectified within the day. These guys also created and new function within the app upon my request. I highly recommend them as they have been very helpful and an asset to our business. Keep up the good work!

★★★★★leuchtengrosshandel24Germany · Aug 23, 2026

Sehr gut

★★★★★Mein ShopGermany · Aug 23, 2026

We use the app for our shop. Everything is working great. Great customer service, quick help. Thank you

★★★★★CraftkingsUnited Kingdom · Aug 23, 2026

Doesn't work and no refund so far

★★★★★TrulyCustomGermany · Aug 23, 2026

Worked for me and support was super reactive and helpful. They fixed my mistake. Cool app!

Review locations

Top countries by review count
United Kingdom
422.2%
United States
422.2%
Germany
422.2%
Australia
211.1%
South Africa
15.6%
France
15.6%
Netherlands
15.6%
Pakistan
15.6%