Fuel: Print on Demand

This app is undercooked and needs more time in the oven. No custom mockups which means my products will look identical to everyone else who uses this app, inability to adjust sizing of designs on apparel, and no way to import products that already exist in my store. This app provides no value to me in it's current state.

HIGHLY recommend Fuel for shop owners looking for great UI, convenience, and cheap custom on-demand printing. Will be using them to print swag for my business!

4/6/2021 - I have stuck with Fuel thru the pandemic and tried a few samples from competitors with my business, brokenchainsapparel.com. Fuel's printing has been better than most that are close to their price point. Their printing and delivery is always within their advertised production lead times. I did have an issue with a customers chest logo not being correct. Max reached out to me right away to let me know they did find a problem within their system. He refunded me the full amount. Max kept me up to date with the investigation and solution. The one thing I wish Fuel would do is integrate live inventory so that if it isn't available, a customer can not order and then have to be told that it is currently out of stock. This would be a great feature if they could implement this. Again, the print quality has been really good other than the one issue with the chest logo. I have several of my designs that I have wore consistently for a year and the print still looks good. 5/8/2020 - 10:12 PM -Update on review: Max reached out to me and helped me make the corrections I needed which were actually on my end not theirs! The response time was amazing. I can't wait to actually start using them now. I've heard a lot of great reviews on their print quality and I am ready to see 1st hand!! Changed from 2 star to 5 star based on customer service Pricing is great but I couldn't get the products live because i kept getting the 'There are no shipping methods available for your cart or address' because I could not get the "inventory managed by" to pull up Fuel. It wouldn't even give me the option. It's like their app does not integrate well with Shopify

I have been beyond pleased with Fuel since day 1. I have been through a number of vendors that do not compare to Fuels quick shipping and printing time along with the pricing and quality. Keep up the amazing work!

Fuel's customer service is great. I get a response usually within the hour. I can't say enough good things about this service! Great Quality and Fast Shipping

So far this app and service has been amazing. The app itself is a little glitchy at times but the quality of products and speed is amazing. I highly recommend you use Fuel!

I have worked with many other POD companies over many years. I'm a stickler for quality--that's more important to me than anything else. The ideal is a fantastic quality with a good price--but that's so hard to find. At least, it was, until I found Fuel POD. Their printing quality is some of the best I've ever seen. My designs are complex and detailed, and their prints are crisp, and really capture all of the intricacies involved. Their printing quality alone is enough to consider them a top company to work with. But, then add in that their prices are incredible. They are by far the best value of any POD company I have ever worked with. Their turnaround time is great as well, and they are very receptive to e-mails when something has gone wrong. They are quick to respond, and usually have a solution ready to go. I seem to always work with Luis, and he is incredible. I can't say enough good things about how wonderful he is. He is one of the many reasons I love Fuel POD so much--his warm, caring attitude make it easy to feel like I can reach out for support whenever I need to. Shipping this year has been a struggle with all of the delays USPS was experiencing, but they are always quick to respond and come up with a solution when something has been lost in the mail. This year has been a struggle for so many sellers with global shortages, supply chain breakdowns, and shipping nightmares. But finding Fuel POD in December has been amazing. Signing up with them was one of the best decisions I have ever made for my business. They are an incredible company who cares about their customers, and are a breath of fresh air in the POD world. Thank you for everything y'all do.

My partners & I have been working with Fuel for about 2.5 years now and the experience keeps getting better. As a company they strive for quick shipping and perfect quality and they hit the mark more often than not. One of the best things about Fuel is their pricing and how they allow you to actually make a reasonable profit margin with print on demand. We intend on growing our business across our multiple websites with Fuel for years to come!

Great customer service and very fast response time! I'm happy with all orders from Fuel. I intend on growing my business across my multiple websites with Fuel for years to come! => Update: No respect for customers. Not respecting the Seller. Increase Ship unreasonably. Increase Base cost unreasonably. Austria Long production.. Quality is not good.. Ship is expensive..

I am using this app to add products to my Shopify store, its working good so far. Though I am facing some issues, not sure the problem is at their end or mine. But the integration is good. Looking forward to making Fuel my sole print provider. Do increase your portfolio of products so that I can use Fuel exclusively.

print quality is always great! Price is right! production time is fast! customer service is very responsive! Hector with the customer support team rocks! he has handled all my questions and issues ive ever had with fuel! he should be promoted! highly recommend!

I'm new to Fuel and Shopify, so naturally, there's a learning curve with learning these apps. I've had many questions along the way and I'm happy to say that each time that I submitted a question to Fuel Customer Service, I've always gotten a swift and thorough response. It might have been the answer I wanted, but communication is so important to achieving high goals. Their attention to my questions and concerns show a real professionalism. I'm happy to do business with Fuel.

Fulfillment time is usually pretty good. Product selection is decent and support is responsive. However, on multiple occasions, my customers have received the wrong color shirt due to an automated substitution rule they have, which can’t be disabled. This even occurs when multiples of the same shirt are ordered in different sizes, so the customer receives 2 completely different looking shirts. There’s also no notification of this happening, so it’s not until the customer complains that I am aware. For me, the color of the shirt is specific for the design. For that reason, I will be moving to another POD partner where I can be more confident the correct item will get sent.

I had not received payment from PayPal due to some issues at the customer's end. However, the auto fulfillment option had placed the order for production. On request, the FUEL representative was prompt enough to cancel the order for production. Otherwise, in case of any delay, the product would have been shipped without the payment received by me.

Best POD company on the Shopify platform. That they carry Comfort Colours sets them far above all the other available PODs, and when compared to the ones that carry comfort colours, their prints are superior. Even after the discounted price, they are still much cheaper than their competitors, while also having a smooth app and customer service is top-notch as well. Overall, I am extremely satisfied with FUEL so far. I am thrilled to see how this app and service grow in the future.

We're just getting started adding print on demand products in out store to grow our small business. So far I've been very happy with not only the pricing in comparison to other POD apps but also the customer support has been all you can ask for. Fast, professional, and helpful.

Orders over last 2 months have taken 8+ days to ship with at least one order taking 17 days to ship from the payment date. Support is slow and not helpful. My last orders are now at 10+ days post payment and i am being told they are waiting on blanks! Do yourself a favor and go with someone else.

Update as of june 2022: FUEL POD used to be good, right now, they are atrocious. So many delays with shipping times. They'll give some updates about their shipping times being 3-5 biz days when they fully know its not true. So many other reviews of them being absolutely bad in recent months.

This app by far, has the simplest setup for your print-on-demand needs. Rather than setting up each apparel, for example, if you have a design that you require a t-shirt, hoodie, crewneck for, you can do it all at once on Fuel. Their service is amazing, very quick to respond with any issues I had. I have tried so many and this stands out by far both for cost and ease of setting up your products. They also only use quality carriers rather than these unknown foreign carriers you've never heard of. Since Covid, deliveries are obviously outside of their control but Fuel are sympathetic and helpful every step of the way. Coming from a business that has tried more than 20 print-on-demand suppliers, I promise you, you won't be disappointed!

Customer support has been very quick, team responds to the queries quickly and supports with all the possible resources. I have not received any negative comment on the quality of the product that I have sold so far. Would recommend this for anyone to start. My customers give a 5 star reviews for the orders, the support, the operations are super streamlined in Fuel, and best part Fuel is it also provides them at best prices, which I have never seen anywhere. Highly recommended for any starting their POD business.