ClickShip | Shipping Platform

We used this app when it first came out. Works great for parcels but if you use them to bring freight across the border BEWARE. The pricing that they quote is awesome until you get the bill for the up charges. We had one where we were charged more for handling once it got to our destination than it cost it to ship from NYC. We were charged for a liftgate when we have a loading dock and internal delivery for them to bring the pallet inside. (I have pallets delivered inside all the time and I am never charged extra). On another one we were charged for redelivery even though there was a free dock but the driver would not wait. I wrote lengthy emails about both of these and was told they would be looked into. Nothing happened....they side with the trucking companies no matter what.

This is good until it works. So many errors happens and I reported about 10 times so far. They say 'We will pass this to tech department' and nothing happens. Pricing is competitive.

This is a good app. Great support from the staffs, especially from Suzanne. Her support and service level are outstanding! She goes above and beyond to fulfill our needs. Unlike other apps that only need one type of weight for calculation, this app requires you to setup both the physical weight and dimension for their Smart Box calculation. This feature does not work well with the products that were selling. Also, the app layout can be better, if they are simpler and cleaner.

Note that you need to be able to use 3rd party shipping integrations to use this app. Otherwise as others have said, the support is top-notch.

I stumbled upon this app by pure luck, it is the best shipping app for canadians. Their prices are unbeatable, trust me I have tried finding better pricing, no other companies came close. I also spoke to their agent and customer service is fantastic. I RECOMMEND++++

Great application. Good communication with the developers and sales. Really simplified our shipping procedures. Much appreciated. Thanks again.

There are many shipping apps on the Shopify platform but none offers the prompt and immediate support like ClickShip. We have been very fortunate to find ClickShip and lower our costs of shipping and hassle-free shipping via ClickShip easy portal. We would highly recommend ClickShip to all Shopify customers.

Without doubt , it is number one in it's category ! Best prices, service, and support. Nice & friendly use interface. It will save you money & time Love it

We've been thru numerous discounted shipping apps and this is by far the best choice. Easy store integrations, great prices and super easy interface. Give it a shot, you will not be disappointed!

Overall, Clickship has been a great addition to our shipping department tasks, saving us time and money. Their dashboard looks a bit confusing and overcrowded but any questions you may have will be quickly answered by their stellar customer service headed by Daniel.

Customer service is lacking, typically passed around and never helped. We've used Clickship and Freightcom for quite some time and are looking forward to making a change. Slow with issuing invoices for you to continue shipping. Heavy delays with claims.

0/10 you ask many times for a manager to step up, No one there to solve issues. Good luck getting anyone to call you back. It's a nightmare dealing with them., Rude customer service, Zero support, No, follow up on anything. Shipping companies lost lots of my packages. Zero claims processed, I waited 4-6 month. sent many Emails to the rep, and submitted all necessary info by email and on freightcom website. No response then after complaining. they said you haven't submitted anything!!! Complete waste of time! Lots of money lost in shipping and no claim. and many hours trying to follow up!!. no result NOT recommended AT ALL

Click Ship Saved us so much headache instead of writing everyones infomation,just click of button and its ready.The rates are unbeatable saves us thousands of dollars each month,shipping big product and skids are so cheap it was mind blowing, Hassan was very helpful of getting us on track and checks up occasionally.

This app is incredible. Whats more incredible is the customer service. I cannot say enough about the team working behind ClickShip. This app has simplified and streamlined my shipping needs and ultimately made my business more successful! Love the app!

Clickship has been lifechanging for me. I live in a rural area and always had to drive to the post office to drop my packages off, but now I can get pickups with companies like Dicom and Purolator. It's been so easy, also. The shipping prices are a few dollars less than regular mail AND the packages arrive in like 1-2 days. I've actually had several customers write to me saying they are super impressed at how fast their order arrived. The customer service is excellent, always a really fast response from my agent Suzanne. Thank you !!!!

Save my life since we use it! For all out shipping on line or not, provincial or international , Easy, simple, best price! Our rep Michael is always there and so efficient!! Thanks to you guys!!!

This app saves us times and money for sure!! Big thumbs up to our rep Alexandre and his Support Team who answered all of our questions and helped us to have this setup and running in no time! Merci

I use this app to ship all across the US. I prefer FedEx and using ClickShip has made buying shipping labels so easy! Being able to call ClickShip and speak to someone directly about any tracking/payment issues I've had is invaluable! Definitely recommend ClickShip!

If you own a small online business in Canada - don't even think twice about downloading this. It made our life SO much easier and it is honestly the easiest and most user friendly app to use. It has saved us SO much time and headaches in searching for the best price for shipping labels and their customer service is absolutely fantastic. They are so quick and troubleshooting and we are so grateful for everything they have done for our business!

WOW! Seriously some amazing shipping rates, we never thought we could offer services like FedEx at affordable rates to our customers. The interface is very user friendly and customer service has been fantastic!