SASO

Formilla Live Chat + Chatbot

by Formilla.comChat · #326 in category
Tracking since Dec 3, 2025

Review summary

21 reviews on the listing
5.0★
5 ★
2095%
4 ★
15%
3 ★
00%
2 ★
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1 ★
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Last 30 days

No new reviews in the last 30 days.

Recent reviews

20 most recent
★★★★★Skin Care By SuzieUnited States · Sep 5, 2026

Excellent chat for the price. Their website monitoring is quick to update. Good email forwarding to my support desk app. If you don't have a support desk they have one built in to manage emails. Chat works good quick to respond. Customer support has responded to all my questions, (and I ask A lot) very professionally and have taken care of any problems. They seem to be interested in my features request. My last chat service I used for 3 years never added any new features. I hate using service that rest on what they have done. The service is an excellent value for the $8 a month.

★★★★★Beautiful Photo PropsUnited States · Sep 5, 2026

Loving what I'm seeing so far and their customer service is impeccable! AND I got in on the yearly discounted rate too!! Great job Formilla!!!

★★★★★rplawnCanada · Sep 5, 2026

Super easy to use! Easy navigation and user-friendly - I was online chatting within minutes! Definitely the app of choice to support customers online! Mobile and tablet friendly doesn't hurt either:)

★★★★★Black Velvet SydneyAustralia · Sep 5, 2026

I love this app - i thought i would need LiveTalk, but this has generated extra 20% in site sales in the first week!

★★★★★Buddhapants 2United States · Sep 5, 2026

Awesome app! We tried many and this worked the best for us!

★★★★★Bel Viaggio DesignsUnited States · Sep 5, 2026

Love it! Easy to use and cuts down on emails and phone calls.

★★★★★wholesalewaterheaterUnited States · Sep 5, 2026

Works great with great support. Pretty simple to set up, but support is great if you need help. Very satisfied.

★★★★★Cody James ToolsUnited States · Aug 23, 2026

Fantastic app! The price is unbelievable for what they offer. Customer support is top rate

★★★★★HockeygearUnited States · Aug 23, 2026

Easy to install and use. Excellent app for Live Chat

★★★★★Urban Tribe CyclesUnited States · Aug 23, 2026

I did no research on live chat apps and just picked one that showed up in Google. I was blown away. It just works, right out of the box. So simple, and effective. Customers love it. However, don't tell your friends you have it on your site, they will troll you.

★★★★★Cobra Foam InsertsUnited States · Aug 23, 2026

great app. the premium feature is a must. getting all the chat transcripts is very helpful

★★★★★MastmotorsportsUnited States · Aug 23, 2026

Excellent chat client! Our business started using this chat client 2 weeks ago and have increased online sales 20% already! The mobile app works great as well!

★★★★★Fashion EffectsUnited States · Aug 23, 2026

User friendly and very customizable.... We really appreciate when a app has a fast and responsive customer service, two thumbs up for this guys. Recommended...!

★★★★★Lectern Store by UrbannCanada · Aug 23, 2026

Great app! Easy to use, effective. The "Most active visitors" functionality is very useful! I really like it. Installation is a breeze and, yes, great support! You can chat with your clients in minutes. I highly recommend it.

★★★★★Swing Cushions USAUnited States · Aug 23, 2026

I moved over from another chat app that was difficult to use and not timely in receiving chat requests. Formilla is neither of those! This is an awesome app. Easy to install. Easy to use. Fast connections with chat customers. The only thing it lacks is your potential customers cannot send pictures in chat thread. Formilla tells me this is going to be available very soon. Looking forward to that feature coming on board. This is the chat app to choose if you do not want to mess around with cumbersome installs, bots, etc. Simply download the app and you are chatting with customers in real-time!

★★★★★Gleading Collier De DressageFrance · Aug 23, 2026

Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good

★★★★★Fames ChocolateUnited States · Aug 23, 2026

It was a pleasure to chat with Brooke, she is amazing and helped us set it up and it’s full of awesome features. Thanks.

★★★★★Amplify Cosmetics™United States · Aug 23, 2026

I love this app! It is so fun seeing real time visitors on my website and engaging in conversations with them.

★★★★★linenshedHong Kong SAR · Aug 23, 2026

I have installed this app a month ago and i am very satisfied, the customer service is very efficient. I am impatient to have the mobile app linked to it, i badly need to receive automatic notifications of chat on my Ipad. This is a must this company needs to work on very quickly.

★★★★★Miracles & MoreUnited States · Aug 23, 2026

A Very nice Live Chat App that was very easy to install and very helpful in connecting with my website visitors and answer all their questions while they browse the website! A must have for your website!! I Absolutely love it & recommend it!

Review locations

Top countries by review count
United States
1571.4%
Canada
314.3%
Australia
14.8%
France
14.8%
Hong Kong SAR
14.8%