Last 30 days
60 new reviews
▼ 0.3 vs. all-time
I've just subscribed to the free trial and started to love this app. These guys are making the app that could create the genuine experience. We've installed on our landing page and used the Intercom chat service as the trigger to display the message www.sellersmith.com/pages/pagefly-shopify-app Oh and the last thing... they are a quite helpful with guidance when I have support questions. Thanks guys!
I am trying to use this app but the customer service is really really bad. I have sent multiple messages to them requesting help over the past two days and it's been crickets. I'm looking now for a replacement but these guys are very unresponsive and their setup is confusing.
Not happy. We are on the "$49 per month" plan and have intentionally set a limit of 239,000 impressions in the app settings to guard against overages. Assuming any overage charges are retrospctive, December 2020 charges by FOMO were $129 (total of 317k impressions for Nov-Dec), January charges were $70 (total of 214K impressions for Dec-Jan). Why did Nov-Dec go so much above our cap (317k), and how is charging MORE than the next tier even justifiable? (1.2mil impressions for $99 vs. an ACTUAL charge of $129). Why were we charged overage fees in Dec-Jan with a LESS reported impressions than our cap (214k)? Shouldn't this only be $49 because it was less than 240k impressions? Of note are mysterious items in our bill called "Usage Fees"(?)... so now I'm going to have to go through the fine print and figure out what these are and why FOMO is charging us so much. $200 over two months for a product which we assumed would cost half that. Feel like FOMO writes their own checks. Disappointed.
IMPORTANT : the Fomo price plan (https://fomo.com/pricing) is not in line with what you see on this page. I received several additional charges ($ 10 each time) because I exceeded the notification limit (??). Rather than blocking you and suggesting you to choose a different plan, they charge you... And that famous $10 fee isn't mentioned anywhere on the pricing page or the terms and conditions, so you don't understand why/when/how... A very bad surprise because the bill goes up very (very) quickly... This business model is not fair.
I wanted to show real traffic. Fomo does the job. I have not seen sales soar. I wish one could protect sales data in the json file. It may be easy for competitors to scrape your revenues, I guess.
Although I've used this app for over 4 years, when I needed extra help, Rebecca and Hideko helped me out in a very patient and efficient way :)
I have used FOMO for 3 years without issue. My only concern is my developer and speed test sho it ads .5 seconds to the load stack. The second most app after reviews on load time
App is amazing, highly recommend, increased conversion rate, customer service team is very helpful, HIGHLY RECOMMEND, a must for any and every shopify website.
Great App and Easy to Use! I love that it shows shoppers who's buying and what they are buying! Makes it feel like others are online shopping with you! Thanks FOMO
FOMO app has been great for us. We haven't had any issues with it. I think customers like to see where other people have purchased from.
Fantastic app that drives up conversions. The pop ups are nice and subtle and the customers seem to react positively to it. Love it.
I love how easy it was to install. I feel as though it really encourages new customers to make their purchase. Overall a great app that I highly recommend for all online stores.
Installed years ago, it works well with minimal input on our end. Does what we want it to do and we are happy with it.
Installed with a few clicks and never had to think about it again. It's a no-brainer to have this on my store.
Great app, easy to use, friendly customer service. Customers new to our site can quickly see our most popular items as they pop-up and the app easily pays for itself.
It does what it does and it does it well! Great support and great customisation options. I've had this app for years and I love it.
the app has worked well for us so far, onboarding process could be a little quicker, however the team is looking to improve and thats always really good!
Great app, excellent customer service. Love the modern look and feel. Easy to set up, program etc...
Easy to install and use the app. Great user experience in the back end. Helps to increase conversion rate.
Great social proof app, easy integration and customer service is good, highly recommended to everyone.