Flyweight AI Chatbot & AI Chat

Everything is great. This app can help you both of Chat Ai and search products.

The app and AI is very good. But their extra fees are a bit much for me. I spend a lot on ads and making viral content, some content gets millions of views, and that traffic shows up on my site. And Flyweight gets paid if I drive traffic to my site???? It does not make sense. Honestly, even with thousands of visitors a day I'd get 2-5 AI questions so it's not like everyone was engaging with the chat. Some holidays I'll get 100K visitors a day and I see no reason to pay FlyWeight for this. I canceled and moved on. Otherwise the app worked well.

Muy contentos con esta aplicación. Es fácil de configurar y de utilizar. Tiene conexión con los pedidos de Shopify unos costes bastante más razonables que otras APP que hemos visto. Además con el plan gratuito, puedes probarla para hacerte una idea de como funciona y que ofrece, así que está muy bien.

The application is very smart and efficient and can read and memorize your website correctly,very good one

Amazing Amazing Amazing! The setup was super easy and the answers are just awesome! Edit after some testing: The answers are really reliable. I thought the AI was off on a couple of answers, but the support team helped track down the source URLs of those, and it turned out some outdated pages from us were still online

Das Setup von Flyweight ist äußerst unkompliziert, und das Ergebnis überzeugt auf ganzer Linie. Alle wichtigen Designs können individuell angepasst werden, wodurch unsere Kunden bereits ab dem ersten Tag von der Live-Chat-Funktion profitieren. Darüber hinaus bietet Flyweight einen erstklassigen Kundenservice, der bei der Implementierung von Custom Routings oder anderen maßgeschneiderten Lösungen unterstützt. Vielen Dank für eure großartige Unterstützung!

Sehr leicht zu installieren, weil alles automatisch funktioniert. Leichtes Setup, hat gar nicht lange gedauert und macht einen durchdachten Eindruck. Ich bin mal gespannt wie die APP gleich aktiv funktioniert, der erste Test war jedenfalls sehr zufriedenstellend.

Ich habe tagelang mit Superchat verbracht, um alle relevanten Informationen für den KI-Chatbot richtig gut zur Verfügung zu stellen! Das Ergebnis war ernüchternd, denn die Antworten waren jedes mal anders und nicht zu 100 % so formuliert, wie in der Wissensdatenbank mühsam hinterlegt! Hier ist das völlig anders und weitaus besser, als es andere Anbieter können. Nach nur 2 Stunden habe ich einen funktionierenden Kundenservice-Chatbot, der sogar noch 24/7 unsere Produkte mit Link und Foto-Link anbietet. Im Test hat der Chatbot alle Fragen und Anfragen korrekt beantwortet - ich bin absolut zufrieden. Die nächsten Tage werden zeigen, ob und wo es Schwachstellen gibt, die wir in unserem Shop beheben müssen ... Ulf Röhlich - CEO von BioTeiGa.de

Die Einrichtung geht sehr schnell und die Wissensdatenbank des Chatbot füllt sich auch in kurzer Zeit. Je besser die Texte und Informationen auf der Website sind, um so besser werden diese von Bot kommuniziert. Durch die individuell erstellbaren Frage-Antwort-Texte, kann man manches Thema noch besser vom Chatbot beschreiben lassen. Ich bin bis jetzt sehr zufrieden und ich hoffe, dass es unsere Kunden auch sein werden :-)

Honestly, I just installed this, super easy. Did my first search, amazing response! I could never provide the service this thing will for me. Epic find

I have been testing it and so far so good, would love to be able to extend usage to whatsapp and instagram. Also an unlimited plan for bigger stores with a lot of sessions.

We're using this app on conquestauto.com. This app is insanely good. This app answers some technical. questions, That even I don't know the answer to offhand. This app does everything, answers all customer questions, helps with tracking and returns. Our call volume has dropped by about 90%, as this app does most of the work for us. We have so much more free time now that we're not constantly answering phone calls of things that are handled by this app. This is a true five star app and support is fantastic. The only con I could find with this app is that they charge a commission on our plan which takes 1.5% of the sale price. In my opinion, it should just be a flat rate for the monthly with no commission. Other than that, though great app.

Excellent app

nice, just the design looks old. You need to work on the desing and appearence

I just started using this app and it's fantastic. No need to feed it with questions and answers, the app learn everything alone and give very inteligent responses. Perfect and professional. Thank you.

Wir haben ein paar Chatbots geteste und Flyweight AI ist wirklich zu emfehlen.

Have been looking for a bot that really engages. Have tried multiple and always find some limitations. Just discovered Flyweight and had a 45 minute meet/chat with Mathias. Showed me the full potential which is beyond expectations. You can really narrow down so the AI can concentrate on specific areas and appear when necessary. The pricing model is so good too. Plus they are still working on lots of new functionalities with Shopify Integration which are going to put them as a leader in Chatbots. Definitely recommend!

Good APP , Working good

Sometimes the AI is not right or at least not 100% right or talks about things the AI should not have been talking about by giving unneeded info. Sound bad he! But actually not so, because this is a matter of fine tuning with the tools we have available and these issues amounts for a very small percentage of the chats so far. The majority of the chats are just amazing, they blow away my mind completely, the AI is way better then me in many respects: 1. The mount of knowledge it has is going beyond mine: we sell close to everything relating to coffee and the amount of different espresso machines and grinders can be overwhelming for customer. The AI is so able to help the customer navigate through all the different models, functionality and taste wise. 2. Unlimited patience: the customers who do use the chats sometimes spend 2 hours with the chat, something I would never have the time and energy for. I had even a customer (forward to me via email) and complained that the AI bot was far more kind then me, hehe! so yes, I am actually learning from the AI how to respond, isn't it that funny? The quality of the AI is very much depending on the team behind it, how they are able to fine tune the AI and give the tools so I can do some fine tuning as well. In this respect I think I found to right (Flyweight) team. Lastly: about the subscription model: The first 2 levels (Started and Pro) are based on the amount of traffic a site is getting: Right now we use Pro. The next level is called AI leader and probably soon we move over to that level because it is not based on traffic but on the amount of AI answers it is giving: 1000 included. Yes it is USD 99 but instead of looking at it as an expensive app (not so comparaed with some competitor apps) I now start to look at it as a cheap employee from which i can learn. and I forgot to mention: Some competitor apps link the subscription model to which and how many pages are scanned and used for the AI. For me there is no point: The AI needs to be as accurate as possible no matter what kind of subscription you are using. Flyweight is using all data from your site and even from products not on your site. This is the best solution!