SASO

Trusted Help Center & FAQ

by Trusted apps✓ Built for ShopifySupport - Other · #2 in category
Tracking since Dec 3, 2025

Review summary

92 reviews on the listing
5.0★
5 ★
9199%
4 ★
11%
3 ★
00%
2 ★
00%
1 ★
00%

Last 30 days

5.0★

2 new reviews

▬ in line with all-time

Recent reviews

20 most recent
★★★★★Nela BagsUnited States · Sep 28, 2026

I have to say that their support is great. Vik helped me great, he is the goat! Definitely would recommend their app

★★★★★Mamas & MinisGermany · Sep 28, 2026

Great app and service!

★★★★★JungleAquaticsSouth Africa · Sep 5, 2026

The #1 FAQ app for Shopify by far! Beautiful layouts, easy to customize, and the support is outstanding. We had a small issue on our site and the developer resolved it within a few hours. Highly recommended!! Watching this developer closely for future projects. They are simply the best. Thank you for an amazing app.

★★★★★RAVEN MotoCanada · Sep 5, 2026

The app itself is very easy to use, and has plenty of customization options. The page is a perfect extension to the rest of my website. The support was fantastic too! Highly recommend.

★★★★★illy Coffee from the Kaffeina GroupAustralia · Sep 5, 2026

Best FAQ application on the app store. Easy to set up fast and free. We actually donated a monthly fee to them because we like the app so much.

★★★★★BeaumontNetherlands · Sep 5, 2026

The app is amazing - it's easy and comfortable to use. I would like to say a BIG thank you to the Support and development team - they made a translation in the app for us and were super kind and helpful. I 100% recommend this app and the people who create it!

★★★★★CumfylidsCanada · Sep 5, 2026

The customer service is excellent and the features the app includes, especially on a free plan are amazing. Highly recommend.

★★★★★Thomas Sabo South AfricaSouth Africa · Sep 5, 2026

Fantastic app - support is also top notch and very quick to respond.

★★★★★hodges-badge-sandbox-uatUnited States · Aug 23, 2026

The app was very easy to setup and use. I tested against 4 other apps and this one has a good balance of simplicity and functionality.

★★★★★Sewingmachinesplus.comUnited States · Aug 23, 2026

This app will be really helpful for my team to insert all product FAQs without having to modify or add to the product description. Vic from their customer support was very quick to respond and was able to modify the placement and look of the FAQ so it is where I wanted it and matches the style of my website. Highly recommend!

★★★★★Rag & Bone BinderyUnited States · Aug 23, 2026

Fantastic app. It says what it does, and does what it says. Simple to set up, and support is quick and friendly. We had a few questions during set up and Vik answered right away. After installation we had our FAQ up and live within days. The new FAQ was created for AI search support, as well as for customers. Very happy with the product and support.

★★★★★La Petite OurseCanada · Aug 23, 2026

Service rapide et efficase!

★★★★★Legacy Court SupplyUnited States · Aug 23, 2026

I've been very happy with this app. Our FAQs look simple, yet professional. I'm not a computer expert and I was able to set it up with a little help from customer service. Highly recommend!

★★★★★SANTA FE PEDICABSUnited States · Aug 23, 2026

Fabulous app, fabulous customer service. I was having trouble integrating the app, and they were right there to help. Thank you FAQKING!!!

★★★★★Ling LabsUnited States · Aug 23, 2026

This is my favorite FAQ app, because: - You can set different FAQs to show/hide for specific Collections, Products, or even based on URL rules. - You can put the FAQs on product pages, a centralized FAQ page, or other blog post or page using the Block. - The answers support HTML rich text (images, bold/italic, hyperlinks, tables, video embeds and more). Very useful if you want to explain something in great detail! - You can group FAQs into segments with subheadings separating them (easier for customers to find the questions). - Auto-generates FAQpage schema fields so that Google can show your FAQs within the search results. - Lots of style customizations: easy to make the FAQs look coherent with your store's design. - Also, the developer is very responsive to feedback and capable of pushing out fixes/improvements extremely quickly!

★★★★★ToddleUnited States · Aug 23, 2026

Exceptional support.

★★★★★Marabella BridalUnited States · Aug 23, 2026

★★★★★Suits You Competition SuitsUnited States · Aug 23, 2026

Needed help with the layout, the chat feature was perfect, got the issue resolved in less than 5 minutes.

★★★★★Oh LilouFrance · Aug 23, 2026

★★★★★MIYAFrance · Aug 23, 2026

E.X.A.C.T.L.Y. what I have been looking for. A great and flexible app which provides an FAQ scheme at a global and component level. Not to forget the great support from Vik ! Thank you

Review locations

Top countries by review count
United States
3639.1%
Canada
1112.0%
Australia
88.7%
United Kingdom
88.7%
Germany
66.5%
France
33.3%
Netherlands
22.2%
Denmark
22.2%
South Africa
22.2%
Sweden
22.2%