Fairing Post Purchase Surveys

Fairing has become our go-to for understanding where customers actually first heard about us (and when) and collecting other insights we're in need of. Super simple to set up - it's helped us make sharper calls on where to spend, especially when we know customers are shopping cross channel. The team are brilliant too: quick to reply and genuinely helpful.

Amazing app and great customer service! They helped me when I had an issue and had a fast turnaround and helped me with pulling data!

The Customer Service is utterly amazing. I needed a little help getting off the ground and engaged with the Live Chat option. The fellow who came to my rescue was beyond helpful. He did a screenshare and clearly and patiently walked me through my issue. He also told me that he is the Founder of Enquire and likes to hop on Chat every once in a while to keep close to the clients and their needs. This is not the type of service you'd typically expect from a Founder. Great chat, Matt!

Beware of sudden price changes. They told us we must pay 347% more this year and 1,381% more in year 2. Although they charged us for another month of service 2 days ago, they have deactivated all access to the data today.

We were previously on Kno which is a solid place to start not thinking too much of the Post Purchase Survey until I got a walk through of Fairing. Their integrations and the data you can pull and connect to are next level. If you are looking to get a way better understanding of your attribution and the ability to connect these data points to all your channels this is the tool for you.

I love how simple this app is to setup and the data it gives to us post-purchase. We can see HOW our customers heard of our brand and expand our marketing efforts more or less in a certain direction. Highly recommend! A+++

This app is easy to install, easy to use, insightful for our monthly reviews, and great customer support.

Love this app! It's so important to know where your customers are coming from and other analytics tools rarely tell the full story. Enquire has made a huge difference for us in determining how people are finding out about us! Highly recommend.

Awesome app an awesome support team. Works exactly as we need it to. Display and interpretation of results is great too.

Love this app. We use it on our checkout page to let customers chose which charity they'd like us to donate to on our behalf. We've had really good feedback from our customers too. Highly recommend.

Enquire Post Purchase Survey has given me invaluable data for my business. Matt is always quick to respond and answer any questions I have about the app. Highly recommend this app to all store owners!

The app works perfectly! Super great founder. Very helpful, tells me exactly what I need to know to make our store successful!

Especially since the new iOS update, it's super important to have insights from a post purchase HDYHAU. Enquire is fantastic at this, especially with their many app integrations. The product works, and customer service is very responsive. They continuously roll out new features to make it better (eg: ability to ask follow up Qs). Highly recommend and should be in all Shopify store's stack to get a better understanding of their first/last-click attribution.

Geat app and great support! It really helps our attribution issues to make better marketing and budgeting decisions

Works flawlessly! The team is super helpful, and the app works perfectly. We learned so much from the insights that we got from Enquire that we flipped our ad spend from FB to Google because most customers were learning about us from there. This is by far the best tool for collecting zero-party data from customers - the integrations with Klaviyo and GA are a huge bonus to better use the data as well.

Huge fan of this app! It is really valuable in helping to understand more about our customer behaviors and sentiments. Highly recommend for ease of use, clear insights, and great complement to Klaviyo and other attribution tools.

Fairing is extremely easy to set up and is one of our most useful Shopify apps that we have. The team is amazing to work with and is very responsive. Highly recommend using Fairing for your post-purchase survey!

We've been using Fairing for a variety of post-purchase survey question types for ages and we love it! Great team and super easy to use

Very happy with this app that allows us to get multiple insights from our clients.

I've been using Fairing for many years and it's honestly one of the best apps in my arsenal. I'm able to connect the responses into my Slack workspace and get real time feedback from my customers too. It's a wonderful tool and I highly recommend it!