The app is no more working as promised and we have lost a lot of money because of it. Highly disappointed with the experience. Rating it singlet star after 3-4 months of happy usage. The app has gone wrong since last month.
SB: Facebook Pixel and TikTok
Review summary
23 reviews on the listingLast 30 days
10 new reviews
▼ 1.5 vs. all-time
Recent reviews
20 most recentSystem is very easy. Not complicated at all to use. Great app to track all your audiences. When you need assistance, the customer support is responsive enough to help you. Overall, it is a very good app.
SUPER BAD EXPERIENCE WITH THIS APP. ALL LOW QUALITY EVENTS AND ASSOCIATION, MY REVENUE WENT VERY VERY BAD AFTER INSTALLING THIS! STAY AWAY FROM IT !
I use this app very well for many stores, but for this store, I installed the app but it could not send only Purchase event to Facebook (other events like view content, Checkouts Initiated, Add To Cart... sent normally), I know it because It shows result Checkouts Initiated, Add To Cart... in Facebook Ads Manager but always empty with column result for my campaign with Sale Objective . I sent email to support but not any reply. Please check my configuration and help! Thanks!
I need support but the contact form does not work and I can't find an other way to get in touch with the developers.
Hi - i have just sent a message to you regarding LOW EVENT MATCHING QUALITY - Kindly assist us. Except for Support button - there is no way to reach out to support.
App disinstallato, abbonamento recesso . Dopo due mesi ricevo ancora addebito. Contattato assistenza senza risposta. Non so più come fare
Hi, We are not receiving the "Add to Cart" event since we started using your application. We have also raised a ticket earlier, but we haven't received a response from your end.
Was having issues with my Meta pixel not tracking purchases correctly. Installed FBtrack and support checked everything for me. Turns out I had duplicate events. They fixed it quickly. Working fine since then.
DESASTRE NO HAY ATT CLIENTE, Y DEJA DE FUNCIONAR DE UN DIA PARA OTRO Y TE DEJA TIRADO SIN TRACKEO SIN SABER EL DAÑO QUE TE ESTÁN HACIENDO, POR TANTO MUCHO OJO AL INSTALAR ESTA APP PORQUE TE LA PUEDEN LIAR BASTANTE
So far so good and easy to install the new pixel. Easy to use tutorials and directions. Look forward to seeing it in action.
I use this app on my stores to manage Facebook pixels and it works pretty awesome. It needs to be used to manage all the Facebook pixels including the main pixel otherwise it can cause double firing, but this is pretty much the case with any pixel app I have tried. It seems some people get confused about that
This was the easiest set up! I spent days trying to figure it out until META AI helped me get here and I just followed the steps. I was able to do it all in under 10 min.
Best pixels app in the market, i love the tutorials that helps you along your configuration thank you
This app is awesome.
Support is lacklustre. I am disappointed.
I was having trouble with my Facebook Pixel so I installed this app. I'm glad I did. The App is great but what's better than the app is the support, super helpful and helps solve any issues and answer questions. Happy customer, Thanks guys!
This app out is definitely worth it, It's pretty affordable, and does the job very well. They even helped me identify which app added an unknown pixel to my store