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Review summary
340 reviews on the listingLast 30 days
5 new reviews
▼ 1.4 vs. all-time
Recent reviews
20 most recentIf I could give this app negative stars I would. Their customer service is horrible, the app has never worked right, its caused multiple customer service issues, purchases do not push to shopify, after multiple attempts at getting this fixed their foreign customer service and tech support still don't fix issues. They cannot type english correctly to communicate effectively. Every aspect of this app does not work right and FB should be ashamed of allowing such horrible companies to work with them. I regret ever using this company
This app is SCAM. It does not allow you to post listings to Marketplace. Spent two hours setting it up only to be told by CS that this functionality isn't yet supported, despite the fact that that's the WHOLE POINT of the app. But the scam part comes in here - since I installed it I have gotten 3 spam WhatsApp messages from unrelated Indian companies trying to sell me their services, and multiple emails to my shopify email from similar Indian marketing and website design companies. DO NOT INSTALL THIS APP. THEY ABSOLUTELY WILL GIVE OUT YOUR INFORMATION. And you won't get the functionality you're promised, to boot.
very helpful and it's worth it especially when its free very easy to use and its an essential to have.
The rep from this app was very patient and easy to work with. Setting up my shop was easy with their professional guidance.
Amazin software - but the best is customer service. highly recommend to anyone with retail or ecommerce
Great customer service. Finally able to use marketplace again because of them. I recommend..............
customer services was great. I hope the results will be as good. I wish this company all the best as they help us get to the next level.
Got some very good help and good support. Will use again soon Very determined and highly skilled thank you
For an app to be free a receive an amazing service is unbelievable. I contacted customer service and Arpit helped me with setting up my Facebook and Instagram shop. Amazing person, he spent so much time and was so patient doing everything to make sure everything is set right. I am very happy and grateful for everything and thank you Arpit for all your help and so much time you put in today to help me get everything straightened out. five stars are less, there should be more than that.
I love this application, this application is really great. very easy to use, it helps to retargeting my customers, also costumer support is very professional, Kartik helped me setup everything and answered for my all questions, Highly recommended, Thank You
Perfect customer service. They are very nice, just help me setting up the shop hand by hand and finally solved all the problem
Great service and helpful walk-through setting everything up! Thanks for all your help! Keep up the great work.
I just set up the app and the customer service was terrific! I couldn't ask for anything more! I'm so pleased to have this help with both my Facebook and my Instagram accounts! Thank you!
100% RECOMMENDED. It helped me a lot to automatically link my Shopify business with my Instagram shop. They also have 24/7 service where they guide you in every single step in case you struggle like me. The interface of this app is good but the service received by their employees is incredible.
Very helpful customer support, responding quickly to any inquiries We are so excited it will make it easier for us Thank you...
Easy to set up and it syncs with the catalog very fast. Support is also very fast and good. The app does the job.
I like that the support is prompt and always to the point. Also its super easy to navigate. Definitely recommended for people who want to sell stuff through Facebook/Instagram
They have just helped me connect my Shopify store to Facebook and Instagram shopping - I'm not sure I could have done this without their help. It was a seamless, step-by-step hand-holding. I'm hugely grateful and very excited to see my products in the shop! thank you so much :-)
I had a great experience with customer service; I wasn't expecting anyone to answer my chat since it is 10:00pm! He responded within 1 minute and went over and beyond to fix my issue in less than 10 minutes>I would highly recommend this app as customer service means everything to me. My instagram shop is now active!