Shipway: Logistics Aggregation

We are delighted with all the help Shipway has provided us regarding Exchanges and Returns. The Shipway Panel is user-friendly. Along with that, the support team is also very prompt and supportive.

This app fixed all of my problems regarding the logistics. Kajal made it really easy for me to understand the new software by providing excellent support.

saurabh patel, Shipway has been a game-changer for our store's post-purchase experience. Before integrating it, our support team was constantly overwhelmed with "Where is my order?" (WISMO) queries. Shipway solved this overnight by allowing us to create a custom, branded tracking page hosted directly on our website, rather than sending buyers to a generic carrier portal.

Takes out manual coding effort and provides integrations for a lot of different courier companies. Good customer service too!

Genuinely, The best services providers, instant resolution best customer support, great developers. All the best.

Dear Team, Your services is good for us. it's reduce our time because of ezyslips experience. Thanks & Regards

The App charges for all the orders irrespective you generate shipment label or not... In logical case, the charges should be based on the labels created. Let me give you an example: I have an order which requires hand delivery and I don't need to generate labels. Moreover, there is nowhere mentioned on the App store that the charges are for orders synced not for labels. Apart from this hidden charging information, the features are good.

A lot of limitation for international shippers invoices cant be printed, returns are not available for international shippers, integrating with our couriers didn't happen as promised.

Didn't work for us. Don't know how people have given 5-star ratings. 1) Firstly, they don't have decent courier options like bluedart or FedEx. Only metro cities get these courier options. 2) No one came to pick up the parcel when we used ecom /delhivery as per their insistence. 3) order tracking link(for delhivery/Ecom) on shopify takes you to DHL tracking page!! 4) New orders are not synced from shopify even after repeated attempts. 5) interface is too complex unlike others and there is no one click booking. 6) You cannot cancel an order on your own if you want to change/ cancel the courier for some reason. 7) Customer support only provides lip service just like other shipping aggregators. We tried this app after reading the positive reviews but it turned out to be worse than the ones we are currently using.

Such a 3rd class service, they do have manners to talk with customer. wrong charges applied in my account. do not use Shipway. many other company provide good service, 0/5 Rating

Unable to get support from the Shipway team, no POC provided, ticket closed automatically, they did not reply to emails, never resolved the issue on their portal, billing issue, Invoice print issue, tax calculation issue, order sync issue, return create issue. Most sellers are facing these issues, but no one attempts to resolve them. Very pathetic customer support. Very poor service, always unnecessary overwight charges, Very HIGH RTO without reaching out to customers.

The customer support team was incredibly helpful, and order processing has become quite smooth. Great app!

Is a very good app, makes it very easy to process orders and mark as dispatched. Sometimes small issues are there but that aside its overall a very good app. Support is good too.

This an amazing app for an eCommerce website. EzySlips has automated most of our back office work also they keep upgrading this app. The new feature's like Ezy Returns automates Exchange and Return Management it has saved a hell of our precious time and their support team are also very responsive with any query. Would recommend a must have app for any eCommerce website.

The app is very useful it reduces a lot of time.... Their support system is always prompt and very helpful...

We have been using Ezyslip for almost a year now and we are very satisfied. Especially how it shoots an order confirmation SMS as soon as the order is placed and AWB assignment becomes an easy task too. Definitely recommend.

Great service, and a very useful app for both of us i.e For us and for our users. We use it to keep customers informed of their order progress and for us to process the orders.

The app really makes the shipping and syncing of details easier. But lately the returns were charged seperately which could have been accomadated in the same order fulfilment package.

We are Using Shipway for the last 1 month, Nice experience. The team is very supportive and provides quick solutions.

Helps streamline our Return process and has excellent support. Should not look at any other apps. Thank You.