I used this for importing crowdfunding campaign orders, and I must say... this was a LOT of work.... Creating the mapping should be more easier in my opinion. Was so daunting and required a lot of reading. Should be pre-selected automatically. Should be more intuitive and visually understandable. It took me more than 15 hours to set things up, did test-imports about 10 times, tweaked settings, and I still made mistake on the actual import! (Yes, my fault after all but I had to manually fix them until 4am) Not sure if I saved time or spend more time and money with this app. And I feel test-imports should not cost the credits. IT'S A TEST! Until you feel confident the settings are right, you shouldn't feel stressed about losing the credits. I still have couple more rounds to import so I hope I won't screw up next time. If you are using this app for one-time import, I am telling you now, it is gonna be a lot of work. If you are not a good reader....good luck.
EZ Importer ‑ Order Importer
Review summary
78 reviews on the listingLast 30 days
6 new reviews
▼ 3.4 vs. all-time
Recent reviews
20 most recentso difficult - there should be a basic quick version of this....if you dont need all of the data...though Elizabeth was quick coming with email help....if someone had been available for 20mins zoom or teams then we would have solved it...but here i am 6 hours later and no further forward
After spending 2 hours trying to import orders, I can say there is bad, worst and then comes this app. Template privided is useless. Fields are not recognized. Interface is confusing. Highly unrecommended.
Did the app just break and is useable now?
Impossible to buy less than 1000 tokens (75USD) even when we only need <100. Very unfortunate, greediness never works.
seemed great, but minimum credit purchasable is 1000! i only had 100 orders to import, but don't want to pay $75 for no reason!
We had a huge number of orders to import from a diversity of sources. This could've been a huge headache with lots of opportunities for mistakes, but EZ Importer made quick work of it, and Ralph was *exceptional in his support, even creating the first mapping for us and explaining each step and potential 'gotchas' along the way. His responses were always clear, articulate and thorough — and incredibly fast! No brainer to use this for our imports going forward. Great software, great support. Julian Bleecker omata.com
It's not cheap, even after special pricing for volume, but it's a solid app that does exactly what it advertises. After a few days of cleaning and arranging our data and a couple of quick fixes helped by the solid support, we had no trouble importing ~90k orders into Shopify in about 36 hours. One suggestion: let us input default values for fields directly from mapping, so we don't have to add for example a long column with the same country code in every cell. But still 5* and highly recommended for big order imports.
app works great, saved me a lot of time with the ability to upload multiple orders. and great customer service.
Amazing App that saved me a lot of time and even better customer support. Elizabeth was super effective and kind. Excellent work.
The app is great and helps our work easier. 100% recommend if you migrate your website to Shopify. The support team replies to emails in a timely manner .
If you are migrating from another platform - hands down the best we've found. Migrating over from Shift4Shop (formally 3dcart). We already migrated our customers over using .csv file manually. This app already has many other platforms mapped out for you, so pleasantly surprised to see ours listed. I just had to download the orders using .csv from Shift4Shop, check the mapping on the excel spreadsheet and upload it using this app. Had 7k orders to migrate and only cost $200.00 using this app - worth every penny. Took about 3 hours total to map the fields and then migrate all the orders. Do not hesitate to use this app - very affordable and makes migrating much easier.
This is a great app - detailed, functional and with great support. It's saving our team a lot of time in generating draft orders from a spreadsheet to avoid duplicated work.
Really helpful team, comprehensive documentation and import capabilities. Takes a reasonable degree of learning to understand how it all works, but Highview offer all the support needed. Highly recommend for historical order importing/migrations.
Seamless integration with FAST customer support!
Great app, and great support. Highly recommend. Had some issues with a bit of an outlier bug, and had support help me in no time. I do wish there was a way to preview an example of the order that is going to be imported before you actually import it, but that's really the only thing I would suggest adding. Thanks!
I'm so happy to have found this tool! We have used EZ Importer to migrate complex historical order data from Woocommerce to Shopify Plus for a couple of different clients and it has made life so much easier. The built-in data mappings save a ton of time and the support is unparalleled. Highly recommended!
I can't say enough about the customer service. I was struggling to map the fields and was about to give up, but Elizabeth was kind enough to do the mapping for me! Now the app works exactly the way I need and is going to make organizing my partnerships and their orders much easier. Highly recommend. Thank you!
Has been more than outstanding, and more than I needed. The app works flawlessly for me to import orders to my store from external sides. Could not be happier with its functionality and reliability. It takes a few tries to get the imports to be correct and match up. But it is smooth sailing from there.
The app works perfectly and, on top of that, customer support Elizabeth's patience with my dumbness was enormous. Thanks!