Been working with the Experiences app now for a few month. They have been very responsive to our questions and have even had calls to understand our needs better. The app is developing rapidly and has many awesome features for selling your experiences.
Experiences: Events & Tickets
Review summary
77 reviews on the listingLast 30 days
75 new reviews
▬ in line with all-time
Recent reviews
20 most recentPhenomenal customer service and exactly what we needed. The only app and frankly the only booking software that could integrate in shopify and provide event bookings hourly in one event post. This APP will save you so much time if you are selling tickets for group tours with different individuals.
The Experiences App has been an excellent add-on for our Wetland Discovery Centre. It allowed us to the opportunity to continue booking guided activities and experiences while we were closed due to COVID. Now, most of our regular activities are created to be easily booked online. The support we have received has been prompt and helpful.
Fantastic app for event and workshop bookings. The design is beautiful, which makes it seemlessly integrate into our theme. I had a query about the event duration settings, and Mark was amazing in sorting everything out super quickly, allowing the app to perfectly fit our needs. 100% recommend.
The Experiences App is extremely dynamic and offers a ton of capability for date and time sensitive events. Support team is there to help and very responsive. Would highly recommend. Combining Experiences App with the capability of Shopify is a no brainier for any event.
This is a great app; schedule your time for the event, the number of people and set the price. The developers answer questions promptly and fix problems with a great about of customer support. If you're looking into events, experiences, or tickets, definitely get this app. It's wonderful.
Experiences extended our Webshop with booking capabilities, who are very important for us. Thanks to Mark and the team for the great and quick support and the big flexibility to support our demands! Well done and 100% recommendation from us.
As COVID-19 made our organization switch from the walk-in experience to a timed ticket experience, Experiences App turned out to be a perfect solution. It delivered exactly what was promised. It enabled us to control the number of visitors for Social distancing, but at the same time enhancing the experience of the visit itself. The back end is easy to use and manage. Working with the team is a pleasure and looking forward to the updates.
We run painting and furniture upholstery courses and needed a simple to use app to plugin to our Shopify Store. We are new to Shopify and so had a number of questions about how to make things work properly. The team from Experiences was incredibly responsive and friendly, taking the time to answer even the silliest of questions from me! We are now enjoying taking many workshop bookings and are very happy using Experiences!
Fantastic fast support from these guys to help with final formatting. Very simple app to use and a great solution for booking our free and paid events. Thanks for your support Mark & the Team !!
Updated: This app has promise (great developers and support) but unfortunately didn't work for my purposes. We really need another option other than a calendar view to sort through multiple events. My customers were having to scroll through 6 months of blanked out dates to get to the one date we had--there should be an option for a dropdown menu of dates. We were losing sales dramatically due to this function.
The support is awesome! Mark was super helpful and encouraging. Glitch: when I get an error, it doesn't tell me what it is.
I use this app on Big Bear Gear to create and schedule all of our outdoor events and classes. It has made it very easy for us to add classes and register and manage attendees all on one Shopify platform. I highly recommend it.
I use this app to manage classes for my custom candle making store. The app easily allows customers to book on my website or over the phone. The app has many functions such as storing customer information and allowing me to transfer existing reservations to other class times. The experience staff always responds very quickly and helps me with any questions I have. I have had nothing but positive experience with this app and continue to use it to build my brand!
As a newer user - we implemented Experiences to book clients into our dog park. The app functions well for booking, and is easy to use - so if you are looking for a basic program, this works. However the customer service since passing the Trial Day has been nilch. All support tickets go unanswered and when waiting on their online chat, it just lingers. I have yet to get a response on implementing links on the description, ability to use simple things such as BOLD or UNDERLINE. Will be looking to book Tip or Sesami instead due to their customer service reviews. I just think it is distasteful that Customer Service was soooo good during our Trial time, which gave false expectations.
This app is very useful and user friendly. The development team is easy to work with and very accessible. If you are looking for a way to incorporate event bookings into your Shopify site, check out the Experiences App!
Our organization uses this app to allow customers the option to pre-book their tickets and for us to manage the numbers of guests we have per day. This has been crucial to our busy tourism season and allowing us to open safely to the public during the Covid-19 pandemic. The Experiences App team provides fast responses to our questions and helped our Online store be a success.
After looking through about 10 different apps experience has got to be the cleanest one I've found for managing my bookings. It has all the features I need and easy to set up. I did find a small bug with my theme and the app not agreeing (I don't understand why) but Chip on the live chat was really quick to fix it all. Excellent app and even better customer service. Thanks!
Great potential with this app but MANY regular glitches that requires tech support. Seems unfinished.
Fantastic app for selling class and event experiences on Shopify. The support from Chip and his team is extremely detailed and prompt. Highly recommended.