Etsy Integration ‑ CedCommerce

Bhavya did a great job!

Shikhar was very helpful !!! so professional and kind. He was very patient and explained the whole process to me

Very Supportive, helpful excellent Service..

This app syncs all my 1500 SKUs to etsy, and brings sales back in to Shopify, and once fulfilled updates etsy with the tracking number. It has been working well. I was initally a bit hesitant as their plans are structured so its much cheaper to sign up for a year, but the app is great and we have had good sales thru Etsy so I've just switched from monthly to annual billing to save 50+%. Support on the app is also good with 24/7 live chat. Thanks Moattar for your help recently.

Great app and great service! Makes it super easy to add your product to Etsy, saves so much time as well when you just have to Synch it!

Great customer service :). I was able to resolve issues quickly and get help when needed. They will assist you in all ways :) Excellent!

Helped me to figure out how to sync products from Shopify to Etsy. Fairly straight-forward app that is user friendly.

This is the best app!! I am able to list my products on Etsy from shopify with ease. The support is amazing and they are even available on weekends!! Love!!!

I cannot express how much I appreciated all the one-on-one support from them. I had multiple products not syncing and they took the time to get them all synced for me. They were able to understand my concerns/issues and get them resolved quickly. The response time from sending in my issue to getting it resolved was amazing. Highly recommend this integration app. Update 10-6-26: I again was provided with great one-on-one support from them. I had products not coming over from my Shopify account so I used the chat function and was able to get everything resolved quickly.

Update-7 days still no resolution response from CedCommerce I have been using CedCommerce for around 1.5 years. I initially started with their Etsy integration and later onboarded their TikTok and eBay apps as well. I have invested a significant amount of money with CedCommerce because I genuinely expected their service and support to be reliable for a business that depends heavily on accurate marketplace integrations.When I initially started with the Etsy app, I paid approximately $2,500, which included the app plan and customization/onboarding work. At that stage, I understood that there were additional costs because some customization was required.However, the experience at renewal was completely different. For the renewal of the Etsy service alone, I was asked to pay approximately $6,500. Across Etsy, TikTok and eBay, I am now spending around $9,000 in total.I was told that this higher renewal amount included ongoing customization, priority support through chat, meetings and WhatsApp, and that an account manager would be assigned to me. These were presented as important additional benefits of the package. An associate named Aditi was assigned as my account manager, but unfortunately my experience after that was extremely frustrating. Instead of making the account management easier, several things became more complicated and, in my experience, my account was badly managed.What makes this even more frustrating is that the current CedCommerce plans already advertise support features. Their Growth plan, for example, currently includes inventory syncing and support, while their higher/custom plans advertise additional support and development services. So as a customer paying thousands of dollars for a supposedly premium/custom arrangement, I expected a significantly higher level of reliability and accountability.The biggest problem is that I am now facing a very serious inventory synchronization issue.Yesterday, I actually oversold products because the inventory did not sync correctly.And this has been an ongoing issue.For an e-commerce business, this is not a minor inconvenience. Inventory synchronization is one of the most fundamental functions of an Etsy-Shopify integration. If inventory is not updated accurately, it can directly result in overselling, cancelled orders, unhappy customers and financial losses.What is especially disappointing is that I was specifically paying for what was described to me as priority support and ongoing customization. If I am paying approximately $6,500 for the Etsy renewal alone, I should not have to discover that inventory is not syncing properly after an overselling incident.Another major concern is the way customization charges were presented to me. My understanding is that customization/development charges are generally a one-time cost. Therefore, charging a substantial recurring renewal amount on the basis of “ongoing customization” without clearly explaining exactly what continuing customization work is included is extremely difficult to justify from a customer's perspective.I also feel that the pricing and value proposition were not explained transparently enough at the beginning. I agreed to the higher renewal because I was told I would receive ongoing customization, priority support, meetings, WhatsApp support and an account manager. But when the core functionality itself fails and I end up overselling products, those additional promises lose their value.At this point, I honestly feel that I have been significantly overcharged relative to the value and reliability I have received.I am not writing this review because of one isolated support interaction. I am writing it after approximately 1.5 years of using CedCommerce and after spending thousands of dollars across their marketplace applications.I expected a premium experience because I was paying for one.Instead, I have experienced: * Extremely high renewal costs compared with the standard plans * Unclear justification for the large recurring customization/support fee * An account manager experience that made things more complicated rather than easier * Inventory synchronization problems * An actual overselling incident caused by inventory not syncing properly * A gap between what was promised as “priority support” and the actual experience * Concerns about whether the additional premium services justified the amount being charged I understand that integrations can sometimes face API or marketplace-related issues. However, when a company is charging thousands of dollars for a premium service, I expect proactive monitoring, clear communication, accountability and rapid resolution when something goes wrong.I have been a CedCommerce customer for 1.5 years and I gave them multiple opportunities because I wanted the integration to work long-term. Unfortunately, the combination of the pricing, account management experience and the recent inventory/overselling issue has seriously damaged my confidence in the platform. I would strongly recommend that anyone considering a premium/custom plan first get everything in writing: exactly what customization is included, what is one-time versus recurring, what “priority support” actually means, what the account manager is responsible for, and what happens if inventory synchronization fails. For my experience, the price I paid and the service I received simply do not match. Very disappointed after investing so much money and trust in CedCommerce.

Fast response and a smooth resolution. Great support and excellent communication throughout the process

Very Helpful, great support thank you

Good platform and the support team are always helpful and friendly (Id give 5 star for Mohd Fahad Khan). The only issue is that I’ve had to contact them several times about the same problem, which seems to be a software issue. Hopefully this can be fixed, but overall I’m happy with the service.

So helpful to transfer my listings from my shopify store to etsy. And, customer service is always available..great app!

I've had to contact support desk again to ask about an issue I had linking photos to product variations in Etsy. Bhavya was incredibly helpful explaining what I needed to change in the advanced mapping section of profile mapping - which I would never have figured out on my own. Thank you so much. A few months ago we needed to upgrade our plan having reached our upload limit. We will mid cycle and whilst I was frustrated they were unable to clarify what the prorate charge would be it did work in Shopify in the way they said it would. Harsh was then very helpful ensuring the missing products were uploaded into the app and showing me how to do it myself. We've used them for several years now and have been very pleased with how seamlessly the app integrates between Shopify and Etsy

Excellent app to control your listing on Etsy! Customer service is great, kind, and efficient, those people were very patient with me as it's my first time selling through Etsy and connecting my Shopify store to a platform.

Customer support is really great! They are very attentive and very fast to help!

Poor app! If your shopify titles are in caps, nothing will sync. customer support asked me to manually change over 500 listing titles before i could even begin the process! whats the point in this if im pretty much doing it myself?? and for that you will pay $30 usd per month! get real guys!

There is no monthly plan (only 7 days free trial). Not enough to assess the support quality. Once you pay for the full year, they have NO INCENTIVE what so ever. You are LOCKED in. If they are so confident you will be happy with the service, why lock you in?