EDDer: Estimated Delivery Date

The perfect app to manage expectations about delivery days and any other useful info on product and cart pages,

We installed this app and it didn't work on every product. Although we chose the correct plan, the Estimated Delivery Date would not show up. We contacted the developers but his responses were not very helpful. Other than that, the developer rewrote our shop-code and it then showed the word "test" under every single article and we were not able to delete it. After contacting the developer again and asking him if he had implemented the word test in the code, he stated multiple times that it was not him. We proceeded to contact Shopify+ and they showed us that it was indeed the developer from this app who inserted this mistake in our website. We do not recommend this app at all. The customer service is miserable and cannot be trusted. Also the app does not work how it is supposed to do.

This App has potential but we had quite a few problems initially, which really frustrated us. However they did rectify those issues eventually, which was great! However the delivery information suddenly stopped showing on our site for no apparent reason. We sent many emails (over the period of one week) to highlight the problem but there has been no response to date. This is appalling customer service and we are VERY disappointed. This wasted our precious time and caused problems for our business, so we just deleted the App. and found a new one!!

The app is very easy to use. Support is very active and responds quickly. When I installed, the order confirmation email didn't work, but I got assistance from support. They're still working on it and I'm sure it will be fixed in a timely manner.

good app to show estimated delivery

Great app & very responsive customer service! Always available when you have a question. Also it is very helpful for customers.

Support is ABSOLUTELY RUBBISH.. we're on a paid plan. We've identified a bug, which we were told that it would be pass to their development team to fix and they will get back to us with an update.. We've sent EIGHT Chasing Emails, each time having to waste our time in re-explain everything over and over again... only to be fobbed off with the same "we'll fix it & update you message".. 15 Weeks of waiting, 8 times we've contacted them ... still the same..... Have uninstalled..

Excelente aplicación me ah funcionado mucho para que mis clientes sepan cuando llegara el producto y sea mas confiable para ellos

Super Kundenservice! Bin sehr zufrieden mit der App! Mein Problem wurde sofort behoben und der Chat war sehr freundlich. Vielen Dank dafür!

Superbe application très facile d'accès et très pratique ! A conseiller pour tout ceux qui possèdent une boutique en ligne.

so far so good

Good

ETA was very simple to set up and it’s looking great! I like all of the customization options they offer and also the option to set the delivery date based on the customer’s location. It was exactly what I’ve been looking for! We had a minor issue because the centering wasn’t working properly, but they solved it very quickly. The customer service is amazing, we got the response immediately even on the free plan, thank you Sophie and Mariadel. If you need an estimated delivery banner app, this is it, you don’t need to look any further. :)

Great!!

Amazing customer service! Works well on my website, and my query was answered in a matter of minutes.

I've been using this app for over a year and I have to say it's one of the best apps in this area. easy to install. even if you change your theme, everything works perfectly. Another travel advantage is that the delivery times are also displayed in the checkout. Customer support is also top notch. I was helped every time within a few seconds. Thanks to the whole team. you are the best, thanks from bloody streets

Great support team. i reached out for a error on my website display. Sophie responded me right away and the team helped resolve my issue within the same day. many many thanks and recommend this app

Good App. But it should have inventory based EDA functionality also.

I don't like the feature because it take into account your Draft products and counts them as live products, also it limits you. I have the Pro Plan which is supposed to allow you up to 1,000 products. I don't have a 1,000 products but the app takes into account my draft products and collections that are draft so it counts against your quota. Also, customer service is good but it takes to long for "escalation" team to respond. I have products that need a different delivery time and I can't add them because it says I'm over my limit which I have less than 500 active products, so the app is not full proof and they ask you to upgrade in order to use the service, even though I dont have 1,000+ products. I'm going to uninstall this app and go with another app. Now going on 4 days and no solution??? C'mon! DAY 5 NOW, NO SOLUTION! I'm uninstalling this app!