SASO

ECF: Contact Form Builder

by Cirkle Studio LLCSurvey · #47 in category
Tracking since Dec 3, 2025

Review summary

42 reviews on the listing
4.8★
5 ★
3993%
4 ★
12%
3 ★
12%
2 ★
00%
1 ★
12%

Last 30 days

4.3★

8 new reviews

▼ 0.6 vs. all-time

Recent reviews

20 most recent
★★★★★27 COFFEE ROASTERSJapan · Oct 3, 2026

Looks very clean. But works not enough for me. Placeholders cannot save any text. Type areas also cannot save any changes. Required check box as the same. I'm so disappointed in this APP. Hope it will be change better in the future.

★★★★★MENUSPACEDenmark · Oct 3, 2026

We used this app. But then we realized it redirects users to malware / virus sites. it was hard to notice as it only happens once per device. DO NOT USE THIS APP

★★★★★GasKnightUnited States · Oct 3, 2026

I have been looking for an app that will allow me to add data validation. And this app is perfect! it has all the flexibility I need. Their customer service is top! Never made me wait for an hour to get a response.

★★★★★TylrhomePhilippines · Oct 3, 2026

First, it looked too simple. But once its running, I realized that it was how I wanted it to be. Simple and easy to manage yet complete with the functions needed. It has the flexibility to customize the forms and results. Also, their customer service responses are fast and very friendly.

★★★★★CHISELLLatvia · Oct 3, 2026

These forms work great! Highly customizable, clean, and responsive. When I needed help setting up the forms, their support team replied lightning-fast via online chat and helped solve a massive task within minutes ( That was honestly amazing!) I would like to give kudos to Chirag Patel for being friendly, patient, and super-helpful. We have tried many other forms with more reviews and users but none of them had the same functionality or the same level of customer support. Absolutely amazing! Thank you, team!

★★★★★Shitty Wine MemesUnited States · Oct 3, 2026

The chat support feature great. When I had an issue and question about the form - I was able to quickly speak to someone from their team. It is a very easy app to use! I am able to create a form and make edits quickly. Harmish and Chirag were very helpful.

★★★★★Segers FabrikerSweden · Oct 3, 2026

This app is really doing the job! Easy to use with a lot of functions. Chirag at the support team is great and have help me style the forms with custom CSS / layout customizations. Fast response, great understanding about my issue and super service minded! Can really recomend this app if you want nice and trustforthy forms on your web!

★★★★★FSL Group LimitedHong Kong SAR · Oct 3, 2026

This is app is user-friendly and easy to customise. Support team Chirag Patel is patience and very friendly to guide us how to customise the form. One suggestion is that if your team can provide a customization onthank you email subject with count down function would be even more nice. Highly recommend this app!

★★★★★Sultan TeaUnited Kingdom · Sep 5, 2026

I use this app since two months. It is really great app. For builder with drag and drop feature. Create a form using form builder and paste the HTML code on a page that's it. After form submit there is an option to send an email to the user who submits the form is really good. In addition, there is a Klaviyo integration with form so directly adds the data on the Klaviyo list. Highly recommended due to its best service and functionality.

★★★★★Baumann LivingPhilippines · Sep 5, 2026

Since I am a very satisfied user of the app, I used the same app for my 2nd shop. But now with more updates from developer, these made the app more powerful and flexible. Customer service was so helpful because I had some customization requests to tailor fit the requirements and results.

★★★★★TribestUnited States · Aug 23, 2026

Excellent support and quick responses from Chirag! He knows exactly what you need and was very helpful in getting our contact form up and running. The best features of this app are the ability to enable reCAPTCHA and multiple email recipients based on selections. Overall, highly recommended!

★★★★★UGREEN NAS USUnited States · Aug 23, 2026

ECF is an excellent App that has helped us gather user data for numerous projects. The customer support team is also very responsive and always quick to assist.

★★★★★Rachel Lynn x Corri LynnUnited States · Aug 23, 2026

This app is great for embedding multiple custom forms! It doesn't have any glitchy issues and works great. The customer service is also very helpful. I had a specific request and they were able to work with the app to accommodate what I needed. Overall, would recommend!

★★★★★Little Big FeetAustralia · Aug 23, 2026

Easy to set up. Received tech help to embed in appropriate page. All sorted within minutes. Definitely recommend giving this app a go!

★★★★★Live From WiscoUnited States · Aug 23, 2026

Day 1 of using app, I have to say, very pleased and impressed. I needed a contact form that allows customer messages to be routed between 5 different emails depending on the subject. This offers that at the base level, and the base paid subscription is extremely reasonably priced. The Devs even did custom coding for me free of charge to get the contact form to match the width of the rest of my pages, which is amazing, and I was in contact with an agent almost immediately at 8pm Christmas night. WOW!

★★★★★clarinsioUnited Kingdom · Aug 23, 2026

Amazing app - The interface is among the most user-friendly I've encountered. There are some extremely useful customization options for forms, and integration is flawless. The support knowledgeable and very responsive, and from our experience appears to be available 24/7, which is a really appreciated. The pricing structure offers great value for money with the middle tier permitting unlimited submissions. Thank you, Carl

★★★★★Bestparts.caCanada · Aug 23, 2026

High quality of customer support. Many Thanks................................................................

★★★★★SincerelyStyleDUnited States · Aug 23, 2026

I recommend this app for anyone who wants a detailed form for their customers. I was having trouble and someone instantly responded me and helped me. They were very kind and patient!

★★★★★Wilkerson FarmUnited States · Aug 23, 2026

Very happy with the quick customer service, I worked with Chirag Patel and he helped me get the formatting correct. The form customization is very good, with logic flows too. I only had trouble because the form stretched across the full width and I wanted it to match the rest of my website that wasn't full width. Chirag was quick and efficient to resolve this!

★★★★★Gekpower-CanadaCanada · Aug 23, 2026

This app is incredibly user-friendly, with outstanding support and excellent service!

Review locations

Top countries by review count
United States
1639.0%
Canada
512.2%
Australia
49.8%
United Kingdom
49.8%
Latvia
24.9%
Philippines
24.9%
Germany
12.4%
Denmark
12.4%
Romania
12.4%
Hong Kong SAR
12.4%