Ecologi: Plant Trees per Sale

Easy to set up and track. Helps customers feel good about their purchase and us to easily make an impact!

We had to downgrade our rating from 5 stars to 1 star. Our profile with Ecologi is constantly showing server errors or other errors related to rendering the website. This causes big confusion with our customers and ultimately in them loosing trust into our business if our climate action claims are not verifiable by them. Support was useless so far and told us 3 times that the problem was fixed althought it wasn't fixed. We sent screenshots of the problem each time and yet no one seems to care but rather send a canned response that the problem is fixed when it isn't.

I love Ecologi and I'm bvery happy that we are able to use this app to integrate our existing work with them into our shopify shop (we already have been using the carbon offset for employees for a while now). The only thing I would love to see added is an option for customers to overcompensate the amount of carbon compensation, and maybe something like a badge? Currently we just coded the latter into the shop theme ourselves.

It's quick and easy to set up an account, however I don't really feel like it's set up for Shopify Integration at all. You can see on your account how many trees you've donated which is great but to get that information onto your website you need to mess around with code. There's also no option to show customers on the product pages that their purchase is making a donation. The info on the app images are very misleading as it makes out that this is possible

We are unfortunately considering canceling this integration as the Shopify API doesn't showcase that we are planting trees on our products pages (despite Ecologi's images showing that their app makes it possible).

It has take very long to improve few aspects. Also the cost of tree planting is 20 cnets more expensive than buying it on the shop, that is not correct. Still does not offer an option to also let the customers to pay for funding the tree planting or now the carbon removal. This should be an option so that we dont need to cover all the costs. It would be great if your app could calculate the CO2 impact of the shipping from the products from origin to the customers place. Including products that are first imported and then distributed from a Warehouse for exampel in the UK.