EAS EU & UK Compliance

As a UK Shopify merchant, I must say that we are very happy with EAS Project. Their app works seamlessly in Shopify and at the end of each month, there is a detailed report of the sales for that month. Registration for IOSS went seamlessly with them and we have already seen a quiet return of the EU customers we had before so we are hopeful that the upward trend of returning EU customers will continue. We do not have to download reports or anything to EAS - it is all done through the app and they help with the installation and integration. We recommend them wholeheartedly.

Cant rate it higher. So much better value compared with other IOSS services. Everything was set up for me - needed some tweeks which they quickly made. Very responsive to emails.

Expanding to the EU and UK has been a challenge ever since the new tax compliance policy came into effect. We are glad we found EAS Project; we were immediately able to start selling into the EU and UK. They were efficient and patient, answered all my questions, and efficiently implemented the whole process. I recommend EAS Project if you are looking to expand to the EU and UK. Thank You, EAS and the team, for your help and assistance.

These guys are amazing. They take a complex & dense tax issue & make it easy—and they do the filing for you!

Making a payment is a hassle, and on top of this, they charge fees. They also never followed back with an application to ship to UK

Amazing service. Extremely fast setup and IOSS registration. One day to have everything up and running and send my EU orders using IOSS. You only need to allow access to your store and the next day everything is set up and the IOSS number registered. You can't ask for more. Thank you Waltteri and Peter and of course the whole team behind this project.

Onboarding was really easy with the wonderful support and assistance of Peter Shepelev. Satin-Boutique.com

After a few teething problems, EAS has gone above and beyond to help ensure my EU orders are processed easily and has been available to answer any questions I have. I highly recommend them.

Positives: System works well and integrates nicely with Shopify. Customer support is good. Negatives: Be aware that EAS charge hefty fees for delayed payment (11% interest + late payment fee). You get 10 days to pay after receiving the monthly invoice. I have had some issues with bank transfers arriving late (e.g., security holds pending documentation) and if this happens it can cost you a lot. You can pay using a payment link but EAS charge an additional 3% if you use that. Also bear in mind if you do happen to have very low sales in any month, the cost of the service per order will be high (e.g., 79 euro monthly fee with 10 EU sales = 7.90 euro per order).

0 stars. I cancelled their service within a few hours, yet they still kept sending me invoices for payment. When I raised a complaint, one of their employees responded in a very rude and unprofessional manner. I was also told that if I paid the invoice, I would receive a full refund — which clearly showed there was never any real overdue payment issue in the first place. Since I chose not to pay, I expected the invoice to be written off. Instead, they are now chasing me again for payment. Terrible customer service, poor communication, and a completely unacceptable experience. I would not recommend this company to anyone.

We used EAS for UK VAT compliance from mid-2025 to August 2026 (UK stock in a UK warehouse, domestic sales). What we experienced, all documented in writing: - Our Nov-Jan return was filed on a guess. EAS's own words: "I used my presumption that #9492 was the first domestic UK order. We filed your report." That return has been in an HMRC enquiry since March; our GBP 2,058 refund is still not paid. - The Feb-Apr return was filed with input VAT of zero because "we received no documents from you on the input VAT so it was filed on the presumption of no input VAT" - nobody had ever asked us for purchase invoices. - The same return declared GBP 3,106 output VAT; the correct figure from the order data is GBP 4,234. The reason, traced to the penny: EAS built the figure from only one of its own order buckets and left out the UK orders it had sorted into its "DDP/DDU" bucket. EAS wrote on 25 August 2026 that it is "unable to file any correction on your behalf" - so on 9 September 2026 we filed the correction with HMRC ourselves and pay the GBP 1,128 difference plus interest. - Boxes 7 and 9 were wrong as well ("a technical error when the report was filed"); the correction was handed back to us: "I cannot make it myself." - As of 3 September 2026 - 60 days after our formal written complaint - the VAT Corrections section of EAS's own dashboard shows no correction filed at all. On handover, EAS confirmed "there are no working papers as such" for any of the four returns it filed. - The HMRC officer could not reconcile EAS's VAT workings ("unable to easily follow or reconcile") - we rebuilt them ourselves to save the refund. - From the day our stock moved to a UK warehouse (23 December 2025), the app kept classifying our domestic UK orders as non-EU imports and billed a per-order import fee on 956 orders that never crossed a border. The app's own setup note warns against this mode for goods shipped from within the territory. - We paid per-order fees from June 2025 but got access to the reporting dashboard only on 22 December 2025. - Payment reminders claimed the invoices covered "primarily European taxes due" and threatened "penalties from potentially all 27 EU member states". The invoices contained no taxes at all, only EAS's service fees. The last such reminder arrived on 26 August 2026, two days after our termination. Repeated written requests for written instructions were answered with "let's do a video meeting" for five months. To be fair: we were slow to answer some of their questions in spring 2026, which did not help. But a VAT filing service that files on presumptions, never asks for input invoices and under-declares output VAT against its own order data is not a compliance service. We have terminated and now file via HMRC's bridging software ourselves. We would recommend to do the same.

I cannot recommend this company. After experiencing carrier double-billing errors, I chose not to reach out to them for a resolution simply because their customer support had been so unhelpful in the past. Beyond the poor service, they charged unlawful interest on disputed invoices. When challenged, their 'COO' was highly unprofessional and argumentative in our email exchange, eventually escalating to threatening my business. An incredibly unethical operation.

What a responsive and professional team! They helped me along the tedious process of getting my german and UK VAT numbers as well as answering all my questions. The whole tax thing for e-commerce is quite a misty territory. EAS was able to give me a lot of clarity on that! 100% recommended for you Ecom store!

Really quick and easy installation of IOSS on my Shopify website; I barely had to do anything! And appointing EAS as the Authorised representative for GPSR was easy and the most affordable option I've found too. I would recommend them!

A great app that does what shopify cannot, provide a way to use IOSS (International One Stop Shop) on a shopify store that is based in the EU and sends goods to EU customers from outside the EU. I have nothing but praise for the EAS team. The registration process, onboarding and set up was handled very smoothly, quickly and professionally by them. I would recommend using their App and offer of free set up and installation for your store.

Amazing company! Always there to help and quick with it as well. Would 100% reccomend.

One-stop shop for TAX implications

Fab experience - great onboarding particularly from Peter and Teemu. So efficient and quick. Thanks guys!

Really simple to setup and use. Definitely recommend.

First review I'ver ever left for an app because I'm so happy with the service during set up. They set every up for me and checked it and then showed me screenshots on how it works and sent me step by step instructions on how to register my new IOSS with my government and Royal Mail. Made a process that was extrememly complicated very easy.