This app was exactly what I was looking for and the team is incredibly helpful and fast. Simple to install and perfect for our registration and claim warranties!
Warranty Registration & Claims
Review summary
25 reviews on the listingLast 30 days
23 new reviews
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Recent reviews
20 most recentSuper easy to set up and works great. My customers can register their stuff in just a few clicks. Saves me a ton of time. Clean design, handy to use, and it actually helps.
The process is simple and the mobile-first design matches our new gen customers perfect. Good part about dyrect is our Customers can track all their registrations in one place!
We register several thousand warranties a month across offline, Shopify and marketplace orders, all automated through Dyrect's API. Registration, approval, certificates and claims all work programmatically, which is why we picked it. Repair and shipment tracking made the claims side properly usable. Main gaps: no API to edit or delete shipments and work orders, and one unannounced form change broke our integration. Support is responsive. Solid if you want warranty handled as a system rather than manually.
We were using Shopify forms to collect our Warranty Registrations, which was little tricky. here the configuration flexibility lets us set different warranty terms for different products. Their support team responded quickly to our integration questions
We tried Dyrect for warranty management and it helped us with the registrations as well as claims. The UI is so much cleaner than other Shopify apps we tested. Support team helped us set up B2B registration workflows that save hours daily.
At SpinBot, we sell gaming accessories and needed a simple way to collect real product registrations without building a custom solution. The no-code form builder helped us create a comprehensive journey with all the desired fields and embed it directly on our site. We even added a proof of purchase upload to make sure registrations are legit. Super smooth and saved us a ton of development time.
This is exactly what we were looking for in terms of having a professional platform for a good price for customers to claim their warranty. It's really easy to set up, great to keep track of all customers on the backend, and no extra work is necessary for automated emails to go out once a customer registers their warranty. Really appreciate the Dyrect team setting up time with us to help with all the questions we had.
Great app and works smoothly. The setup was simple and the warranty registration process is easy for customers. I like that it connects well with my Shopify store and helps us manage warranty data without extra effort. The support team was helpful and responded quickly when I had questions. This app saved a lot of manual work and is a good solution if you want a straightforward warranty system for your products.
The platform is easy to use and makes processing warranty tickets smooth and efficient. It’s been a huge time-saver for our team, especially with the automated email notifications that keep our customers informed throughout the process. We’ve encountered a few technical difficulties along the way, but their support team has always been quick, responsive, and effective in resolving any issues. Overall, Dyrect has been a valuable tool in helping us streamline our warranty operations and improve customer satisfaction. Highly recommended!
Maine Dyrect company ki service li aur mera overall experience bahut hi accha raha. bahut smooth tha, aur unki team ka response time bhi kaafi fast tha. Special thanks to Yogesh Miharia ji for their outstanding support. Unhone har step pe proper guidance diya, patiently saare doubts clear kiye aur ensure kiya ki sab kuch perfectly working condition me ho. Professional behavior, timely service aur genuine support ke liye main Dyrect ko definitely recommend karunga. Agar aap quality service chahte hain, to Dyrect ek trusted option hai.
Before this platform our warranty registration and claim management used to be scattered across emails and spreadsheets. Now with Dyrect everything is in single dashboard. Plus, the Shopify coupon integration has been a useful addition for driving registrations and repeat purchases. support team was also responsive and helped us throughout implementation.
We have had a great experience using Dyrect warranty app to register products and manage our warranty records. The platform is intuitive and easy to use, making it simple for both our team and customers to register products and track warranty information efficiently. The support from the account manager has also been excellent. They are highly responsive whenever we require assistance or advice, and they even took the initiative to sit down with us to explore and develop new functions tailored to our needs. Their proactive support and willingness to collaborate have made the overall experience very positive.
The merchant's response time is exceptionally fast; they communicate via WhatsApp and address issues with great promptness. They are capable of providing concrete solutions to specific problems. As an application for managing product warranties, it serves its purpose quite well—especially for a store in its initial launch phase.
Dyrect is a fantastic APP. It's simple to use and helps businesses handle after-sales service. Highly recommended ! Thanks to Abhishek for the excellent customer service!
This is terrible. Waaaay too much work. And if you want an answer you get AI, AI or AI. Just different AI chatbots. Frustrating as hell.
Using it to register warranties. Integrates well into Shopify and Yogesh is very responsive. We had a billing issue in the middle but this was resolved promptly.
It is user-friendly and convenient, and our communication with the development team has been very smooth.
Vey good and easy to setup