Duoplane

We rely heavily on Duoplane to manage all aspects of our dropship business. The software is incredibly easy for our team and our network of vendors to use, and it allows us to focus on the things we want to focus on: merchandising, marketing, and customer service. The customer support is great too. Two thumbs up!

This app is incredibly powerful. You know quality when you see it and Duoplane is the highest quality app that we use and it is essential to our success. Our only regret is that we did not find Duoplane sooner! Duoplane is the best app for drop shipping and intergrating other vedors products into you shopify store. Anyone looking to sell other peoples products need duoplane, there is nothing else like it and it is the best app you will ever plug in to your shopify store. Having products ship directly from other manufacturors is a benefit that will truly help our business grow and succeed.

This is hands down the most effective and powerful Shopify app we use. Since launching our company in 2012, we have been trying to find a way to manage the drop shipping side of our business. We were incredibly grateful to discover Duoplane this past summer. It transformed our business on day 1. It is very easy to use and has a clean user interface. Additionally, we have had a standout customer service experience with them. They've helped us strategize better systems for our shipping model and have been incredibly successful at customizing different features of the app to adapt to our needs. We could not be more pleased with Duoplane and highly recommend this app. It has dramatically improved our business!

This app is crucial to our site and to communicating with our warehouse. The app developer helped us integrate the app and even worked with our warehouse to do so, all over email within a couple of days. It was a truly easy process and the app works seamlessly. We have had no problems at all and would HIGHLY recommend this app to other shops.

Easy to set up. 5-star support from a great team. But above all an app that will provide your store with MASSIVE efficiency. For me, this app was a game changer.

Simply put, this app and the team are amazing. We evaluated 3+ apps to help us manage inventory before coming across Duoplane. They understand how drop-shippers function, and the app is designed very specifically to help drop-shippers better manage their business. In addition to great functionality, the team works hand-in-hand with us to resolve any issues that arise. Whenever we are dealing with a problem, they are extremely quick to respond, and have even written custom code on their app to help resolve a problem that we are facing. We rarely give app reviews, but Duoplane absolutely deserves a 5-star rating.

One of the biggest challenges in using Shopify when you are no longer a small business is its limitation with integration and automation. Duoplane is the answer for our situation to connect the store to our warehouse(s). Setting it up will take a bit of time, but it has everything you need. Support is top notch, Sina answered every question and concern we had throughout the setup process. Over 100 orders later, no problem has been detected.

We have been using DuoPlane for about a month now and it has drastically decreased the time we had to spend on drop shipped orders. Our vendors were able to quickly learn how to use the portal and have had no complaints since we launched. We were walked through all the features of the software, answered all our questions and helped us get the software set up with our store. It has been, so far, the one app that we have installed for Shopify that has had the biggest impact on our team; as it has freed up hours of work that was being done manually.

I had been thinking of hiring a VA to deal with all of the orders coming in every day. It wasn't that many orders but I still had to receive the order, forward it to my vendor and not forget to add the cost of each of my products. My vendor had to then check each order that came in throughout the day and send me confirmations after each order received. I then had to check each PO details to make sure the vendor didn't make any mistake. Even on slow days with 2-3 orders, it took at least 20 minutes of my time. Add this over a week, a month and a year it adds a lot of valuable wasted time for an entrepreneur like me. Duoplane to the rescue! Now, all orders that come in before a defined each day are automatically gathered together as on email and sent to my vendor. My vendor only received one email with all POs, prepares those POs and send me back one email with all confirmations. I do check those for mistakes manually but then entire process that used to take me 20-30 minutes now takes me literally 2 minutes! I would believe a company with a lot more orders would save so much time. My vendor also loves how this is all processed at once and easy to scan. So, now, instead of managing a Virtual Assistant that I would probably have to payaround 100$ a week, I use Duoplane to save me tons of time, errors and a lot of money! Oh! And the support is also top notch! I've been asking a couple of questions while learning to use the system and I've always been answered quickly and with great details.

nice app to deal with our vendors for www.westcoastvapesupply.com

This is THE app if you need to auto-send orders to many different fulfillers and in various formats. Sina has been excellent to work with and even helped us implement something that further optimized the shipping for goods that ship from our own warehouse. Highly recommend!

We have over 15 Shopify Apps integrated in to our store at any given time. Duoplane is the oil that keeps our store running at top efficiency. For the price and value this is our most valued partner. Customer service is critical when working with Shopify App partners and Duoplane is by far, the absolute best. We get very fast responses to our technical questions and every answer is exactly what we need, every time. Our business started in April 2018 and from the very beginning, we were very satisfied with the assistance we received as a true start-up. Now that we are a much more advanced online business, Duoplane has been instrumental in our growth.

Because of Duoplane, I've been able to increase sales dramatically. Before, I was sending orders manually to all my different suppliers, it was taking a lot of time! Now, everything is automated thanks to your team! Thank you so much! Jessee

The design of the app is very good. It does what we need it to do as far as sending purchase orders to different distributors. The issue is with support: there is no live chat or phone support, and when the app decides it doesn't want to import all of our orders from Shopify, we're left staring at the screen hoping we can fulfill our customer's orders on time. Messages take at best a few hours to be responded to, and that just doesn't cut it in the land of e-commerce in 2020.

We are a drop shipper and almost every order has items that go to different vendors. The breaking out of a sales order into individual Purchase Orders has allowed us to save time and helped us eliminate mistakes if we did this work manually. This app for us is very much worth the money.

We have been using Duoplane for four years and it's great for managing ecom orders that ship from multiple locations. Support is responsive and willing to brainstorm/customize when possible to make Duoplane work the best for our business model.

Excellent tool for helping me communicate properly with my dropship suppliers. Really helps to keep us organized and keep our drop shippers accountable. Excellent support too! Our emails are responded to in a timely manner and where necessary they'll hop on a call where they ask very insightful questions to help understand and solve our issue. Highly recommended all the way around!