DonateMate

I used this app to build a sort of fake Patreon site for a live music venue. In addition to subscriptions, we needed to offer a Pay-What-You-Can feature for those who just wanted to contribute outside of the recurring payments system. I looked at several PWYC apps and actually installed them all to see how they worked, how they fit into the theme, and what options were available. Each app had one or two things that I didn't like, so I picked the best among them (DonateMate) and contacted the developer to see if there was any way to change the app to fit my needs. Not only was this fella super quick to respond, but he held my hand through several changes (this is not my first website, but it is my first Shopify site, and lots of things are not where I expected them). This guy even followed up to make sure that I was happy with the changes and that I didn't need anything else. He's made my Christmas card list. TLDR: App is pretty solid out of the box but the support is A+ outstanding. Would recommend.

DonateMate is a great app to help with gifts and donations. Their staff is very helpful and works closely with you to get what you want. Highly Recommend!

Updating my review again because I ended up coming back to this app since my client really wanted the donation product feature. Though initially there were some glitches and formatting issues due to my store theme, Ben went in and fixed all these, explaining very thoroughly each of the issues. Based on my current experience with Ben and DonateMate, I highly recommend! See my previous reviews below: I am updating this review after being contacted by Ben, who has provided excellent support and stands by his product. I tried another donation app and continued to get 503 errors, so there must be a conflict within the different apps I have installed on my platform. That being said, I am sticking with a different donation platform for now, so I can't give 5 stars because I actually don't know how this one works. But 4 stars for great customer support from Ben! Here is my original review: Nothing but one error after another. Even got 503 errors in the initial onboarding process while clicking from one step to the next. Once I published a donation product, clicking the link to the product led to a 403 page not found error. This problem immediately went away once I deleted the app. Even if customer service can help, it's not worth it to experience at least 5-6 different errors in the first 10 minutes of using the app. There's something not right here.

DonateMate is easy to use and integrates well with the online store as well as POS. Ben offers outstanding customer support, solved my glitch within the hour!

Right from the start before we even downloaded the app Ben has been so extremely helpful with all of our questions and dev needs. He was able to set the app up for us in our website exactly as we needed it and was so responsive every step of the way. The app is now doing exactly as we needed (roundup donations at checkout) and we couldn't be happier. Would highly recommend!

Great app! We needed something quick and easy to set up with donations for our new website and this was easy to set up and get going. We needed some help with some options and styling, Ben reached out and got things going quickly and the app works great for us! The price is right for a new non profit as well.

DonateMate has made it easy for us to partner with local nonprofits to support our community. The app is easy to install and use, and the developers are responsive when you need help.

we are having fruadelent donations, daily.

So far, this has opened me up to a lot of scamming, and I'm being charged the chargeback fees once a bank fraud claim is issued. So Shopify is making $0.35 on every $1 donation, the donation is not being caught by Shopify fraud detection and instead automatically fulfilled, the real person disputes and I'm charged $16. My store will go broke very quickly at this rate.

good product, and great responsiveness!!!

We processed over $170,000 via the Donate app...seamless. Good to do business with them! thanks Frances

Love this app! makes everything easy. Ben has also been super helpful and quick to respond to all my enquiries. Very much appreciated.

I worked with a collaborator who downloaded this app on my Shopify site but an odd HTML error kept appearing while logged in as an admin. My collaborator wasn't able to fix it. Fortunately, I reached out to DonateMate on my own for help. Ben at Donate Mate quickly fixed the error within minutes. This is the perfect app for my nonprofit! I could not find an app that fit my needs like this app. Thanks so very much! Ben you absolutely ROCK!!

Ben has been incredibly supportive with helping us to implement DonateMate on our website and making changes to fit our needs. The app is super easy to navigate and we are looking forward to sharing it with our customers/supporters soon!

This app allowed us to implement a register roundup program at our point of sale & online. The developer was very responsive in helping us get up and running, and responded to our requests for assistance always within 24 hours. We are so happy we found this app!