This app works smoothly, and great customer service. I've had no problems so far. I only have one ebook for sale, but as I grow my digital library I plan to stay with UpLinky.
Uplinkly Digital Downloads
Review summary
36 reviews on the listingLast 30 days
14 new reviews
▲ 0.1 vs. all-time
Recent reviews
20 most recentApp is brilliant - does everything it says it will. Better yet, the customer service is outstanding.
The app works, it's easy to use, and the tech support provided for a problem that was not of their making was exemplary. Truly an amazing company.
Just installed this a day ago. So far it seems to work great. Customer service responded quickly to a question I had.
Have used for 2 days so far and it has been great. No problems. Works exactly like it says it would. On the free plan, and support are very contactable and have made some minor adjustments for me like store logo in email template without any hassle at all. Thank you.
amazing app! great customer service helped me integrate downloads to my account page for my customers in a few hours! Thank you!
Truly impressed with how the customer service was responsive, professional, yet friendly. They are going the extra mile to make sure the implementation and launch go well. I strongly recommend Uplinky to anyone wishing to sell digital products or digital variants of products.
I had a problem with my file downloads, and reached out to support on a Sunday evening. The issue was fixed pretty much straight away. Now that's what I call support!
I have uses this app for handling automatic downloads of music scores for around a year by now. It is easy to handle, reasonable prices for a small business like mine, and the support has always been first class. Quick, helpful and very competent. They even have added new features based on my questions to the support. Recommended.
I like everything. A good application and it's good that you can increase or decrease the tariff plan depending on the quantity of goods and the place. It was difficult for me to find an application for my large volume. And this is completely fine. When I could not understand something, the responsive support service solved my questions and helped me find what I was looking for. I also liked the interface. There are many features that are not available in the standard application.
Great app and great service! The team has been available for all of our needs, and make everything possible. The app lets us do a variety of things with our digital products and helped us take our business to the next level. We highly recommend this app and team.
Simple and highly configurable. Michael was great at helping us with an order status issue we were encountering
The app itself works like a charm. Definitely a welcome upgrade from Shopify's free Digital Download app. We needed to 1) host multiple files per product, 2) assign the same file to multiple products, and 3) product our servers from link sharing. Uplinkly does all that! Plus it's not butt ugly. By far the biggest advantage of going with Uplinkly is the personalized support. Michael has gone above and beyond to help us integrate, even providing input on website tweaks arguably out of the scope of the app. Incredible experience, and we're looking forward to a long term relationship.
This is simply the best download app on shopify and I've pretty much tried or tested every single one of them. I'm selling PDFs and it provides everything I want, from file encryption to PDF stamping. I had a few problems with a security setting (acually an Adobe Acrobat reader bug) and Michael sorted it out very quickly. The support on this app is amazing. I can't recommend it enough if you want to sell PDFs with very good security against copying.
Outstanding support I contacted Uplinkly today about an issue with Gmail trimming parts of the digital book delivery emails sent to customers from my Shopify store. Michael responded incredibly quickly, investigated the problem and worked with me throughout the day to find a solution. What particularly impressed me was that he didn't simply offer generic advice — he actually created a customised email template for my store, made further adjustments as we tested it, and set it up so the wording changes automatically depending on whether a customer orders one digital book or several. After testing different combinations, everything is now working exactly as I wanted, and the changes also appear to have solved the original Gmail issue. The level of customer service was exceptional. Michael was friendly, patient and extremely responsive throughout, with replies arriving within minutes. Uplinkly Digital Downloads was already a very useful app for delivering our digital books, but support like this makes a huge difference. Highly recommended.
Been using uplinkly for several years now, in the beginning there were come bugs, but over the last 2 years i havent had any problems. Their customer service is really good, really fast, super easy how it syncs to Shopify.
I use this app to provide digital patterns to my customers. I have been using this app for months and it is great. No problems. Questions are answered promptly by their support team (they are also very friendly). I'm on their free plan which allows for 10 free product listings (and also has a lot less restrictions compared to other competitors' free plans). I'm coming close to that 10 but I will have no problem transition to their paid plan as it is affordable and their app has been essential for my store.
We could not run our business without this great app. It allows our customers to download our digital products or view them online with built-in safe-guards to protect them. Plus, the developer of the app has been extremely responsive to our questions and has provided use with invaluable suggestions for running and growing our business.
Very helpful customer support - most helpful I have experienced!