Digital Downloads ‑ Fileflare

I run a very small home-based business selling a niche book of railway maps. I needed a way to distribute PDF versions to my customers at an affordable price and after trying several others, I found Fileflare was the best tool for the job. Even the lowest-cost tier offers me the flexibility to run my little shop effectively. Customer service is exactly what it should be, too. If it works this well for my little store then I can only imagine how much flexibility it will provide for larger businesses. Strongly recommended!

Polecam aplikację. Wszystko działa bez problemu, a w razie dodatkowych potrzeb ekipa szybko i sprawnie reaguje!

Great app and support!

Using Fileflare for a short time but it works well. It was easy to upload our digital products even though one of them had 97 audio tracks and a large PDF document. We did a test purchase to a mobile phone and it went smoothly. The audio tracks downloaded directly on an iPhone with no other apps needed and we could play them directly from the files folder on the phone. Highly recommend Fileflare for audio track delivery.

This is a great app to get pdf downloads out to customers efficiently. Highly recommended.

The flexibility to send either direct files or download links is a game changer. My clients love how easy it is to access their templates, and it’s super convenient for me as a store owner.

Excellent support and a very useful app. Fileflare has worked very well with my Shopify store, and the support has been outstanding. Ian has taken the time to understand my particular setup and what I’m trying to accomplish with both retail ebooks and institutional resources. He has answered my questions clearly, followed up with helpful information, and never pressured me to change settings before I was ready. Having knowledgeable support while building a more complicated digital-delivery workflow has been extremely valuable. Highly recommended.

Just dealt with Ian and he was a huge help. I am so thankful for his expertise. He knew exactly what to do to solve my issue. It's working great- thanks again!!

This is now an updated review, Ian at Fileflare gave me EXCELLENT customer service, fixed the issue I had and was so patient with my delayed email responses. He's a credit to the team, and I'd recommend the service.

I love this app. I sell only digital products in my store and tried pretty much every app I could find. Downloadable Digital Assets was the winner by far. The design and interface is so simple and makes so much sense–add all of your assets (digital files) then attach the appropriate assets to each product. Boom done. I found other apps to be tedious and cumbersome. This one is super easy and super fast and every time I use it I'm relieved that it exists and that I found it. Also, the price is right.

This app worked out well for what I was looking for. Customer services is excellent and very friendly. Contacted them via Chat and Will was very helpful answering to all my questions and concerns quickly. I do highly recommend this app. Fast installation and easy to use. Was able to customise to my needs. Check out their videos first, to see if this app fits for what you need before installing. Thank you so much guys for creating this app!!!

I was struggling with the free one offered by Shopify. This one let's me do what I need to do and more. The Free version was good enough for what I needed but I chose to move up to the pro version. I had good and prompt interaction with support as well.

This is an absolute essential add-on for us, selling the rather large digital files that we do. Every interaction with the team has been great and they're open to suggestions on how they can improve their service* (*like any software company, ourselves included, being open to suggestions means that you genuinely listen to your clients and whilst you may not be able to do everything they want, you take it seriously on board.) Thanks folks! Keep improving your product.

I was absolutely dreading moving from one digital download solution to another and have been putting it off; only making the problem worse as more orders came in. Earlier today, I'd already installed what's probably the #1 app in this category and was super frustrated with the project ahead of me, synchronizing past orders, downloadable products, etc., and as I talked with their support and read their documentation, I realized that I had a long a tedious project ahead that seemed unavoidable. And although I've been on Shopify for about 6 years and feel like I know most of the apps out there, I decided to Google and see if there was a digital downloads solution that I hadn't heard of - thank goodness I did. I've done what I expected to take a week, in a matter of hours and their support has been super fast and responsive to answer the questions not already covered in their solid documentation. If you're thinking about a different digital downloads app, just stop and get this one. There's no product count limits or other nonsense, the price is very reasonable and it has all the features you probably need.

I love the digital downloads app so far. They have a library of tutorials to get things all set up. I was able to connect by Amazon storage since I sell a high volume of low-priced digital downloads. I love the addition of the download link in the customer account. I had a few issues getting things set up, but they were super responsive and helpful. The switch from Shopify's native app has been totally seamless.