Last 30 days
92 new reviews
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The assistant Akshya was very helpful and guided me through all the steps that were need to verify the installation and helped me set it up correctly. She showed me exactly where the options that I need to change were located and waited to make sure I had done them right. Now, that is what I call service! Thanks from Ireland.
This app has been absolutely essential for managing our pre-orders and backorders seamlessly. The setup was straightforward, and the features - especially the partial payment and deposit options - work flawlessly right out of the box. It has already helped us capture sales we would have otherwise lost during product launches and stockouts. I also want to give a special and heartfelt thank you to Subiksha from Logbase support. She was incredibly supportive, patient, and attentive throughout the entire process. When we ran into a small theme compatibility issue, Subiksha not only identified the problem immediately but went above and beyond to help us with the full setup until everything was working perfectly. Her dedication and genuine care for solving our queries made all the difference. If you're looking for a reliable pre-order solution backed by a support team that truly values its customers (special shout-out to Subiksha!), look no further. Five stars all the way!
Dibs is easy to setup and works great in minutes. Its a great app so far. Just a few mins chat to verify the enabled feature with customer support is needed. Interaction is really quick.
I recently contacted the Dibs support team, and I had a great experience. Akshya was very helpful, patient, and quick to understand my requirements. The support was clear and professional, and I really appreciated the guidance throughout the setup. I also really like the Dibs app, especially the backorder feature and the other preorder-related options. The features are easy to understand and very useful for managing preorders and backorders. Overall, I’m very happy with both the Dibs app and the support I received from Akshya. Great product and excellent customer support!
Very simple and straightforward feature. Love it! Very good and prompt customer support :)
Akshya has been really helpful in helping me set up, Thank you!! highly recommended app! we get to set up pre-order now!
Very professional，they quickly helped resolve any issues
Very good services
It was an amazing experience with them! They fixed the space below the embed so quickly. 100000% recommend
excellent customer support :)
Absolutely fantastic customer service! I pointed out a few issues I was having, and with in an hour their dev team had updated their code which resolved my concerns. Blown away WOW!!!
As a small business, finding the right tools is super critical. DIBS has been the perfect solution for our made-to-order workflow. The implementation was seamless and we were live in minutes. The features are practical and work flawlessly, especially the order limits which help us manage our capacity. What truly sets them apart, however, is the support. The team was on standby to help with our initial queries and was incredibly supportive throughout. For a small store like ours, knowing that responsive and helpful support is there is invaluable. This app and the team behind it have earned our highest recommendation!
The team are very responsive and helpful. The app did not function fully on our custom store initially but the developers got it working quickly and it looks great.
nice app! love that its free! super easy to install + super fast support
Amazing Customer service . Barath and Suki very attentive to detail
This is a great app, but better is the support I have received. Great team!! Subiksha and Arun showed me how to set up all the elements I needed for my website.
Suki was a great help. Helped with with all my issues and she went above and beyond. very grateful for her