DHL eCommerce Ibérica

Doesn't work. No support. Added the app, entered my DHL customer number, email and password exactly as required. Nothing. The app simply doesn't connect to my account. Tried to contact support but there's no email, no phone, no chat - just a contact form buried in Shopify. For a shipping integration where time matters, that's not acceptable. I'm an existing DHL eCommerce Spain customer with an active account and negotiated rates. If it doesn't work for me, who is it working for? Zero reviews on this app should tell you everything. Avoid until they actually make it functional.

The issues we previously experienced have been resolved, and we would like to thank the application support team. It is very reassuring to see that all of our feedback is taken into account and continuously improved. Having easy access to live chat support directly within the app significantly speeds up our processes. The addition of return labels as a new feature was also a great and pleasant surprise. Well done to the entire team!